Senior Information Governance Officer in London

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people's sight matters—and so do the people who make it possible.

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.

And we’re just getting started.

From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job Overview

The postholder will manage day-to-day Information Governance (IG) compliance enquiries relating to Information Asset Management and Data Security and Protection Toolkit (DSPT) compliance. They will support and coordinate external assessment submissions, including DSPT, internal and external audits, CQC evidence requests, and compliance reporting. The role will coordinate information asset register activities, including data flow mapping, procurement due diligence, reviews, assurance processes, and reporting. Responsibilities include undertaking compliance spot checks, managing the IG compliance platform for information assets, supporting the development of information asset management practices, and monitoring progress against compliance targets.

The postholder will work closely with Information Security colleagues on compliance matters, support related workflows, and maintain IG action trackers to ensure timely delivery of work. They will monitor IG training compliance, provide advice on data protection, confidentiality, information rights, and information security requirements, and deliver training where required.

Please note, there will be a test incorporated into the interview process. Details will follow if/when you are invited.

Main duties of the job

Advice and escalating complex or confidential matters as appropriate. Triage and coordination of IG incidents, ensuring timely escalation and resolution. Coordinate Data Security and Protection Toolkit (DSPT) submissions, audits and compliance assessments.

Produce compliance reports, dashboards and management information, including trend analysis, performance monitoring and issue escalation to relevant committees and senior management. Manage and monitor IG action plans and task trackers, ensuring timely delivery of agreed actions. Review and maintenance of IG policies, procedures, guidance and learning materials.

Coordinate Information Asset Management activities. Undertake IG spot checks and assurance reviews across clinical and corporate areas, providing written feedback and monitoring completion of actions. Maintain IG, Caldicott and compliance enquiries and support IG incident investigations where required. Coordinate IG risk assessments, including Data Protection Impact Assessments (DPIAs), and arrange associated meetings and reviews. Organise and support DSPT Working Group and other governance meetings, preparing papers, taking minutes and tracking actions.

Maintain IG intranet content and support the effective operation of team systems and processes. Travel between Trust sites as required to undertake assurance, training and compliance activities.

Working for our organisation

What’s in it for You?

At Moorfields, we invest in you—your growth, your wellbeing, your future.

You’ll Join a Flexible, Supportive Organisation Offering:

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Detailed Job Description And Main Responsibilities

The Senior Information Governance Officer will support the Trust’s Information Governance team in the delivery of the Trust’s Information Governance (IG) strategy and operational workflows.

This post will be responsible for managing the day-to-day operational enquiries within the organisation on information asset management and DSPT compliance.

• Support and co-ordinate the delivery of external assessment submissions, including the Data Security and Protection Toolkit, Internal Audit, external audits, and supporting IG information to others’ audits (eg CQC) and progress reporting
• Support and co-ordinate the delivery of information asset register accessions, including data flow mapping, procurement due diligence, reviews and reporting
• To assist in embedding IG compliance across the organisation.
• Undertake spot checks in relation to IG compliance
• Manage the IG compliance platform for information assets
• Support the development of information asset management practice
• Manage IG compliance returns and report on progress towards targets
• Co-ordinate with the IS Team on all IG compliance matters
• Support the IS team with respective workflows
• Manage the IG team action/task trackers and co-ordinate the timely delivery of work.
• To lead on Trust IG training outcome monitoring, provide specialist knowledge, advice and training on compliance elements of data protection, information rights, confidentiality and information security.
• To deliver Data Security Awareness and IG Compliance training sessions to the organisation where required
• Undertake walk about visits in relation to information governance
• Deputise for the IG Manager as and when required.
• Support the management of the IG department’s risk register
• Support the IG secretarial function including arranging meetings, minuting and note taking.
• Support the IG team with any other admin and support as required
• Supervise the IG apprentice.

Essential

Essential criteria

• First degree or equivalent experience of working in an Information Governance role in the public sector or similar

Desirable

Desirable criteria

• Knowledge of the Data Security & Protection Toolkit.

Essential

Essential criteria

• Experience of working in the field of information Governance or similar governance/compliance area.

Desirable

Desirable criteria

• Experience of facilitating audits and follow-up.

Essential

Essential criteria

• Experience in capturing relevant information from complex conversations and distilling in the form of summaries or data capture tools

Desirable

Desirable criteria

• Experience in liaising with a range of internal and external stakeholders, and able to build effective working relationships with customers, managers and staff

Experience

Essential criteria

• Experience in preparing agendas, report writing and taking minutes

Experience

Essential criteria

• Ability to work with a high degree of accuracy and detail

Desirable

Desirable criteria

• Evidence of collation, compliance records, reporting, and governance documentation.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

Moorfields Eye Hospital does not charge applicants any recruitment or sponsorship fees. Our website and published contact details are the only authorised channels for applications and verification of job offers.

Employer certification / accreditation badges

Documents to download

• Senior IG Compliance Officer JD (PDF, 480.6KB)
• MEH Staff Benefits (PDF, 919.1KB)
• MEH Privacy Notice (PDF, 138.0KB)

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