Information Governance Officer in London

Join Moorfields Eye Hospital NHS Foundation Trust. At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We are seeking a proactive and detail‑focused Information Governance Officer to join our Information Governance (IG) team at Moorfields. This is an exciting opportunity to support the delivery of the Trust’s Information Governance strategy, ensuring we meet our data protection, security, and compliance obligations across the organisation.

You will play a key role in responding to IG enquiries, supporting Freedom of Information (FOI) processes, maintaining IG records and systems, and assisting with Data Security & Protection Toolkit requirements. This role is ideal for someone with excellent organisational skills, strong communication abilities, and an interest in developing their career within information governance and data protection.

• Manage day-to-day operational enquiries within the organisation against compliance with Information Governance/Data Protection.
• Monitor, co-ordinate and process all requests under the Freedom of Information Act and Environmental Information Regulations.
• Deliver Data Security Awareness training sessions to the organisation where required.
• Support the IG team with production and collection of evidence for the annual Data Security & Protection Toolkit.
• Undertake audit activity in relation to information governance.
• Deputise for the Information Governance Compliance Officer as required.
• Support the IG team with identifying data flows, information assets and associated risks.
• Provide IG secretarial support including arranging meetings, minuting and note taking.
• Provide administrative support as required by the IG team.
• Plan, organise and coordinate information asset management including Data Protection Impact Assessments for new and existing systems/processes involving personal data.
• Coordinate information asset management and data flow mapping; support maintenance of data flow mapping and Information Asset Management.
• Monitor and update IG intranet pages and assist with incident investigations as required.
• Arrange logistical support for events, briefings, meetings and workshops to assist the IG team in delivering their work.
• Provide support to maintain policies, procedures and learning materials.
• Attend meetings on behalf of the IG team as required and report to line management.

At Moorfields, we invest in you—your growth, your wellbeing, your future.

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

• Act as the first point of contact for information governance enquiries.
• Assist with the production and collation of evidence to support compliance with the Data Security & Protection Toolkit.
• Monitor and coordinate FOI requests; create performance reports and escalate issues in line with the FOI process.
• Plan and deliver staff training to raise awareness of information governance, including induction and mandatory training.
• Create FOI performance reports against key performance indicators for governance committees.
• Assist with updating policies, procedures and learning materials.
• Support Information Asset Owners and Administrators with access to training and systems.
• Maintain information governance enquiries and knowledge management databases.
• Monitor IG intranet pages and coordinate events, briefings, meetings and workshops.
• Provide administrative support to the Head of Information Governance and attend meetings as required.
• Work autonomously, be proactive, and manage conflicting deadlines.
• Ability to travel to Moorfields satellite sites as needed.

• Essential criteria: First degree or equivalent experience in an Information Governance role.
• Desirable criteria: Knowledge of key legislation, especially the Data Protection Act 2018; Knowledge of the Data Security & Protection Toolkit; Experience of working in information governance or a similar governance/compliance area; Experience of undertaking audits.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, DBS disclosure and two references. We do not offer visa sponsorship unless stated in adverts. Consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our culture. We encourage applications from under-represented candidates, including BAME and Disabled candidates, as we work towards a representative workforce.

Moorfields is a flexible working organisation. We support work-life balance and offer flexible working where possible.