At a Glance
- Tasks: Lead operational delivery and drive growth in private healthcare services.
- Company: Moorfields Private, part of the NHS Foundation Trust, focused on eye care.
- Benefits: Competitive salary, NHS pension, career development, and wellness support.
- Other info: Commitment to diversity and inclusion, with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while leading a dynamic team.
- Qualifications: Master’s degree and proven leadership experience in complex organisations.
The predicted salary is between 46000 - 52000 £ per year.
Head of Delivery
Moorfields Private, the private patient division of Moorfields Eye Hospital NHS Foundation Trust, seeks a Head of Delivery to join the Senior Leadership Team.
The role will lead the day‑to‑day operational delivery across the Moorfields Private Outpatient Centre (City Road) and Moorfields Private Eye Centre (New Cavendish Street).
The Head of Delivery reports to the Director of Private Care and is accountable for performance, governance, workforce and budget of the delivery function, with the Head of Nursing and other operational functions reporting into the portfolio.
Job Overview
As a pivotal time for Moorfields Private, you will play a key role in delivering a three‑year strategy to grow volume and profit.
Core responsibilities include growing theatre, laser, outpatient and ward revenues, developing flexible workforce models and supporting the organisation through its planned move to a brand‑new hospital site.
Responsibilities
- Ensure effective, high‑quality operational delivery across all private facilities.
- Act as the primary client representative, overseeing delivery partners and managing relationships to maintain service performance.
- Resolve operational issues, providing solutions that support strategic private and NHS objectives.
- Direct and manage the delivery and performance of clinical, administration and support services across inpatient and outpatient sites.
- Promote and deliver business growth in alignment with the private business strategy.
- Provide strong leadership, robust governance and drive continuous improvement, ensuring services are safe, efficient and aligned with NHS values.
Person Specification
Education & Qualifications
- Master’s level education or equivalent level with evidence of recent and relevant continuing professional development.
- Professional leadership/management qualification.
- Knowledge
- In-depth knowledge of integrated service planning in complex organisations, including data analysis, synthesis and scenario planning.
- Knowledge of Compucare 8 is desirable.
Experience
- Proven ability to manage highly complex and difficult situations with frequent conflict.
- Substantial change‑management capability with measurable, positive cultural outcomes.
- Desirable: track record of successful organisation‑wide project management, including SRO/sponsor or programme delivery of formal change initiatives.
- Other Requirements
- Proof of eligibility to work in the UK, satisfactory DBS disclosure and two references.
- No visa sponsorship unless stated explicitly.
Benefits
- Competitive salary (incl. high‑cost area supplement)
- Membership of the NHS Pension Scheme
- 24/7 independent counselling support
- Career‑long learning and development opportunities
- Excellent transport connections
- Access to NHS and Blue Light discount schemes
- Free Pilates classes
- Full support and training to develop your skills
- Equalities, Diversity and Inclusion
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture.
We encourage applications from under‑represented candidates, including BAME and disabled individuals, to achieve a representative workforce that delivers quality, dignity and respect in care.
Accessibility
To discuss reasonable adjustments before applying or to request an accessible version of recruitment documents, please contact
- Recruitment Contact
- John Middleton, Director of Private Care –
- , 07919 594834
- #J-18808-Ljbffr
Head of Delivery in London employer: Moorfields Eye Hospital, London, Fellowship
Moorfields Eye Hospital is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets compassionate care. Employees benefit from a strong commitment to professional development, with ample opportunities for growth and training in the healthcare sector, all while contributing to meaningful projects that enhance patient care. The collaborative culture fosters teamwork and inclusivity, making it a rewarding place to advance your career in facility management.
Contact Details:
Moorfields Eye Hospital, London, Fellowship Recruitment Team
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We think you need these skills to ace Head of Delivery in London
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How to prepare for a job interview at Moorfields Eye Hospital, London, Fellowship
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