EPR Clinical Workstream Lead - Outpatients in London

Join Moorfields Eye Hospital NHS Foundation Trust. At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

Job Overview

The Workstream Lead will be responsible for not only the delivery of the workstream but will also play a key role in the planning, design, and implementation of the new Electronic Patient Record (EPR) system across Moorfields Eye Hospital NHS Foundation Trust.

Main duties of the job

• The post holder will act as the dedicated senior liaison between the department and the EPR team, ensuring that feedback from the clinical teams is incorporated into every phase of the solution design for each area.
• They will be responsible for coordinating testing and implementation of the proposed new solutions.
• The post holder will provide leadership and practical support to the local workstreams and clinical teams to take forward improvements and new ways of working, enable successful service transition, drive operational change, and help realise the qualitative and quantitative benefits available with a fully integrated electronic patient record.
• Improving patient safety, quality of care and patient experience is an explicit priority rather than an assumption and needs to underpin all elements of the implementation and beyond.

Working for our organisation

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

Detailed Job Description And Main Responsibilities

• The post holder will ensure appropriate planning and support is in place to enable successful service transition, from paper to EPR, and to drive operational change whilst removing unwarranted variation.
• This includes providing practical support to both the wider Implementation Team and clinical teams across the Trust and sharing functionality and anticipated configuration of the new EPR and how operational processes could align.
• The post holder will be expected to drive an ongoing cycle of process improvement, continually identifying areas of opportunity for development and work with appropriate teams to implement system improvement.
• The post holder will also work closely with clinical teams to ensure alignment of goals and priorities to achieve successful implementation of the new EPR.
• The Workstream Lead will be responsible for coordinating the local team and the team of change partners to work with the supplier and clinical and operational transformation leads to design the clinical configuration.
• The role will be responsible for leading the local workstream in developing processes and system design for their agreed area of scope.
• Coordinating workstream activities to ensure alignment across the respective multidisciplinary teams and other workstreams, identifying interdependencies and assigning mitigating plans where appropriate/required to ensure the plan remains on course for delivery within the agreed timeframe.
• Ensuring systems and processes of the new EPR and integrated care systems are embedded into operational and clinical working.
• Development of Standard Operating Procedures and policies relating to the safe and accurate implementation of the new EPR.
• Influencing leadership at all levels to actively promote engagement around the Programme, utilising appropriate change tools.
• Monitoring workstream progress through audits and writing reports for the Project Steering Group/Project Board and wider EPR team, including performance against targets.

Person specification

Education/Qualifications

• Essential criteria: Education to post-graduate diploma level in a health care subject, Evidence of continuous professional development, Project Management qualification or working toward one.
• Desirable criteria: MSc in health related subject or working towards, Leadership course.

Skills/Abilities

• Essential criteria: Excellent written and verbal communication skills, Negotiation and conflict management skills, Ability to lead staff and manage change effectively, Presentation and IT skills, Workshop facilitation skills, Planning and delivering of training experience.
• Desirable criteria: Good understanding of the NHS, in particular the NHS modernisation agenda and a comprehensive knowledge of NHS system procedures and information flows, Knowledge of the use of information and information systems used in the NHS, Process mapping and/or business analysis skill.

Experience

• Essential criteria: Previous experience in a senior position, Supervising and assessing in a clinical setting, Experience of project management, Experience of EPR or other complex system delivery, Business planning and business case development, Experience in audit and research.
• Desirable criteria: Experience of co-ordinating software testing.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

Moorfields Eye Hospital does not charge applicants any recruitment or sponsorship fees. Our website and published contact details are the only authorised channels for applications and verification of job offers.