Junior Research Administrator

Join Moorfields Eye Hospital NHS Foundation Trust. At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

Job Overview

The NIHR Moorfields Clinical Research Facility (‘CRF’) and Research and Development department requires a Junior Research Administrator to join the Research Administration Team. The post holder will support both the Research and Development (R&D) department including the Clinical Research Faculty (CRF) providing administrative support to the development and implementation of clinical trials and other research studies within Moorfields Eye Hospital NHS Foundation Trust.

Main duties of the job:

• Responsible for the delivery of high quality reception and administrative services to patients, visitors and staff within the clinical research facility.
• Responsible for providing support to the Study / Clinical teams/ Governance and contracts during set-up, maintenance and close-out of clinical studies.
• Assist with the coordination, completeness and accuracy of NIHR/HRA documents and submissions – distribute documents as required.
• Support Research Portfolio Managers by processing study amendments and study applications, assisting with monitoring on studies and assisting with annual study reports to the REC.

Working for our organisation

What’s in it for You? At Moorfields, we invest in you—your growth, your wellbeing, your future. You’ll join a flexible, supportive organisation offering:

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

Detailed Job Description And Main Responsibilities:

• Manage the Research and Developments email mailbox and where required allocate enquiries to appropriate members of the research portfolio manager team.
• Field queries (e.g. guidance on ethics applications, sponsorship queries, general research queries etc.).
• Liaise and work effectively with the R&D department and all members of the multidisciplinary team in order to assist with the conduct of research studies.
• Work with the Operations team to produce monthly CRF Newsletters, including proof reading and circulation.
• Maintain an optimum level of stock for office supplies.
• Ensure that stationary orders are submitted promptly and distributed correctly.
• Be responsible for procurement of new equipment, furniture & fittings and ensure that purchases are underpinned by maintenance contracts where appropriate.
• Assist CRF staff with publicity and promotion of the CRF including open days and PPI events as requested.
• Develop systems and processes which ensure the smooth running of the facility and adhere to information governance requirements to protect patient data and confidentiality.
• Act as a point of contact for external enquiries from patients and professionals contacting the CRF and R&D department, signposting them appropriately to other members of the team.

Person specification

Education / Qualifications

• Essential criteria: Educated to A level standard or equivalent experience.
• Desirable criteria: Recognised computer literacy course or equivalent experience.

Experience

• Essential criteria: Experience of providing secretariat support to meetings (including formal minute writing, preparation of agenda etc.), diary management and co-ordinating meetings and events, experience of managing information systems and developing databases and spreadsheets, experience of setting up and managing filing systems.
• Desirable criteria: Experience of clinical study/trial data administration.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly.