At a Glance
- Tasks: Support clinicians in patient care and manage clinic operations with a focus on efficiency.
- Company: Join a leading private outpatient clinic dedicated to patient-centred care.
- Benefits: Competitive salary, NHS pension scheme, flexible working, and 24/7 counselling support.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: GCE/GCSE level education; NVQ Level 3 Healthcare Assistant is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Support Worker with Administration Duties works in a private outpatient clinic providing both clinical support and administrative assistance. The role assists clinicians with patient care, performs basic clinical tasks, and ensures smooth patient journeys and efficient clinic operations.
Key Responsibilities
- Assist clinicians, nurses, and ophthalmic technicians in delivering patient care.
- Perform basic clinical tasks: measuring and recording vital signs, providing pre‑ and post‑procedure support, maintaining infection control standards, cleaning and restocking clinical areas, and managing medical equipment.
- Offer reassurance and emotional support to patients, ensuring a patient‑centred approach.
- Welcome private patients, manage check‑in processes, and handle enquiries via phone, email, and in‑person.
- Maintain and update electronic patient records (EPR) and ensure accurate documentation.
- Prepare and distribute clinic documentation, including consent forms and patient information leaflets.
- Monitor and order stock and clinical supplies, and support clinic operations.
- Assist in coordination of clinician schedules and patient pathways to improve efficiency.
- Escort patients to other clinical areas as required and transport clinical requests.
- Support the overall efficiency of the clinic by organizing clinical areas.
Required Education and Qualifications
- GCE/GCSE level education or equivalent.
- NVQ Level 3 Healthcare Assistant course (desirable).
Essential Experience
- Ability to work efficiently in a fast‑paced environment with attention to detail.
- Experience in Ophthalmology or an outpatient clinical environment (desirable).
Personal Qualities
- Good communicator.
- Customer‑care skills and experience (desirable).
- Professional, discreet, and committed to high standards in a private setting.
Other Requirements
- Proof of eligibility to work in the UK, a satisfactory DBS disclosure, and two references are required. Visa sponsorship is not offered.
Equal Opportunity Statement
Moorfields is an equal opportunity employer. We encourage applications from all backgrounds, including BAME and disabled candidates, and are committed to diversity and inclusion.
Benefits (summary)
- Salary including High‑Cost Area Supplement.
- Opportunity to join the NHS Pension Scheme.
- Free 24/7 independent counselling service.
- Learning and development opportunities.
- Flexible working arrangements.
Healthcare Assistant/Support Worker employer: Moorfields Eye Hospital, London, Fellowship
Moorfields is an exceptional employer, offering a supportive and inclusive work environment for Healthcare Assistants and Support Workers. With a focus on professional development, flexible working arrangements, and a commitment to high standards of patient care, employees can thrive in their roles while contributing to meaningful healthcare outcomes. The clinic's location in a high-cost area ensures competitive salaries and access to the NHS Pension Scheme, making it an attractive choice for those seeking rewarding employment in the healthcare sector.
Contact Details:
Moorfields Eye Hospital, London, Fellowship Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant/Support Worker
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Moorfields Eye Hospital, London, Fellowship for the Healthcare Assistant/Support Worker role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Healthcare Assistant/Support Worker
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Moorfields Eye Hospital, London, Fellowship, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Moorfields Eye Hospital, London, Fellowship, and how you can make a difference!
How to prepare for a job interview at Moorfields Eye Hospital, London, Fellowship
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Moorfields Eye Hospital, London, Fellowship.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Moorfields Eye Hospital, London, Fellowship appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Moorfields Eye Hospital, London, Fellowship supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
