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- Tasks: Provide efficient reception and admin support in a dynamic healthcare environment.
- Company: Join Moorfields Eye Hospital, a leader in eye care and research for over 200 years.
- Benefits: Competitive salary, NHS pension, flexible working, and wellness classes.
- Why this job: Be part of a groundbreaking facility and make a real difference in patient care.
- Qualifications: GCSEs in English and Maths; admin experience in healthcare preferred.
- Other info: Commitment to diversity and inclusion; great career development opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join Moorfields Eye Hospital NHS Foundation Trust. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education with a team of more than 2,300 dedicated members and over 700,000 patients seen annually across our City Road site and 22 networked sites. We are a global centre of excellence committed to kindness, equity, and the mission of delivering world‑class eye health at scale. From 2027, we will expand to a new Oriel site in St Pancras, Camden – a state‑of‑the‑art centre that will unite eye care, research, and education under one roof.
This post does not qualify for a skilled worker visa, therefore we cannot offer sponsorship.
MAIN DUTIES- Provide professional, comprehensive and efficient reception and administrative support to the Accident & Emergency, Urgent Care and General Ophthalmology (Primary Care) services.
- Work on a rota basis with shifts from 07:30 to 22:00, Monday to Sunday.
- Maintain high standards of data entry and quality across paper and electronic record‑keeping.
- Serve as the first point of contact for patients in designated outpatient clinics.
- Produce and review clinical IT data using systems such as PAS, safe–staffing and other relevant tools.
- Coordinate cross‑cover and administrative support across other team members as required.
- Team‑working ability within a multidisciplinary service, maintaining an excellent working relationship with staff at all levels.
- Excellent oral and written communication and interpersonal skills.
- Capacity to work independently and take responsibility for day‑to‑day workload.
- Proficient in MS Office IT software packages (e.g., Excel, Word).
- Knowledge of the Data Protection Act and relevant data protection principles.
- Administrative experience in a healthcare setting.
- Experience in a busy, customer‑facing role within the health services sector.
- Minimum GCSE level (including English and Maths to GCSE A‑C) or equivalent qualifications.
- Evidence of ongoing education and development is desirable.
- Proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references is required.
Our commitment to equality, diversity and inclusion means we actively recruit from under‑represented groups, including BAME and Disabled applicants.
BENEFITS- Competitive salary inclusive of high‑cost area supplement.
- Opportunity to join the NHS Pension Scheme.
- 24/7 independent counselling service.
- Learning and development opportunities.
- Flexible working arrangements.
- A range of benefits and discounts, including Blue Light Card and other NHS discount schemes.
- Free Pilates and other health‑related classes.
For any questions or a more accessible version of the recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net. Apply online at https://www.moorfields.nhs.uk/work-for-us.
A&E Coordinator employer: Moorfields Eye Hospital, London, Fellowship
Contact Detail:
Moorfields Eye Hospital, London, Fellowship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land A&E Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moorfields Eye Hospital on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to A&E coordination. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase our skills! Bring examples of how we've handled busy customer-facing roles in the past. This will help us demonstrate that we’re the perfect fit for the fast-paced environment at Moorfields.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the Moorfields team.
We think you need these skills to ace A&E Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the A&E Coordinator role. Highlight your relevant experience in healthcare admin and customer service, showing us why you're the perfect fit for our team.
Show Off Your Skills: We want to see your excellent communication skills shine through! Use clear and concise language in your application, and don’t forget to mention your proficiency in MS Office and any experience with data protection principles.
Be Professional and Personable: As the first point of contact for patients, it’s crucial to convey a friendly yet professional tone in your written application. Let us know how you can maintain high standards while providing compassionate care.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity at Moorfields.
How to prepare for a job interview at Moorfields Eye Hospital, London, Fellowship
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the A&E Coordinator role. Familiarise yourself with the main duties listed in the job description, such as providing administrative support and maintaining data quality. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role requires excellent oral and written communication skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to interact with patients or colleagues, and be ready to discuss how you handled those situations.
✨Demonstrate Teamwork Ability
The A&E Coordinator position involves working within a multidisciplinary team. Be prepared to share experiences where you collaborated with others to achieve a common goal. Highlight your ability to maintain good relationships with staff at all levels, as this is crucial for success in the role.
✨Brush Up on Data Protection Knowledge
Since the role involves handling sensitive patient information, it's important to have a solid understanding of the Data Protection Act and relevant principles. Review these concepts before your interview, and be ready to discuss how you would ensure compliance in your day-to-day tasks.
