Moorepay is transforming. We are a trusted leader in UK Payroll & HR solutions, and we are now rebuilding our platform from first principles — not as a reskin, but as a genuinely new product designed around how SMEs actually work. We're building a team to deliver a sophisticated, intelligent environment that transforms how businesses handle complex compliance tasks, making them simple and intuitive.
We are seeking an experienced UX/Product Designer to join our growing UX chapter, responsible for delivering excellent, pod-embedded design across two product pods. The UX chapter is newly established, the design system is being built, and the pods are live. This is a hands-on design role — you will own the design of real, complex features and ship them well. You'll work one sprint ahead of engineering across your two pods. When one pod is in build, you're designing for the other.
When senior roles open up on this team, they go to the people already doing the work — we're not looking to hire over you. You get the meaningful problems and greenfield design work of a startup environment, backed by the distribution, domain expertise, and resources of a 500+ person company backed by Zellis Group.
The AI & Tooling Stack
We use a stack of tools that buy us speed and quality. What we care about most is your mindset and your exposure to each category of tool — not whether you've used the exact same product we have. Most AI tools within a category operate in broadly similar ways and we'd rather hire someone genuinely curious about working this way than someone who happens to share our specific tool list.
- Design (including AI-assisted design): Figma is the foundation of our work, so advanced fluency in Variables and Dev Mode is essential.
- Prototyping (including AI-assisted prototyping): We use Cursor & Claude Code to build functional, high-fidelity prototypes when a static Figma file can't carry the idea on its own.
- Usability testing: Remote, unmoderated testing with real users before code is written.
- Behavioural analytics: Microsoft Clarity is live on our platforms and used for pod-level research and pattern validation.
- AI for synthesis and writing: Claude is installed locally and used across the product and UX team for research synthesis, specification writing, and rapid iteration.
Key Responsibilities
- Pod-Embedded Design: Own the design of features within your two pods, from early exploration through to engineering-ready specifications.
- Specification and Handoff: Co-author feature specifications with your trio before a sprint begins.
- Design System Contribution: Work fluently within the established design system.
- Pod-Level Research and Evidence: Run lightweight heuristic evaluations and pattern validation within your pods.
Skills & Experience
- Experienced practitioner: Proven product design or UX design experience in B2B SaaS or a similarly complex, workflow-driven product.
- Detail-driven: Strong interaction design across all feature states.
- Self-directed: Comfortable setting your own priorities without being told what to do next.
- Systems-literate: You work within design systems with discipline and contribute to them constructively.
- Clear communicator: You write clearly.
- Collaborative without being passive: You're comfortable in trios.
- Domain agnostic: You don't need prior HR or Payroll experience, but you should be excited to tackle high-stakes, compliance-adjacent domains.
- Interaction specialist: Experience designing conversational flows, progressive disclosure patterns, or human-in-the-loop automation interfaces is a distinct advantage.
Benefits & Culture
Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
Here’s what you’ll gain if you join our team:
- A career packed with opportunity, in a stable and growing company.
- A comprehensive programme of learning and development.
- 25 days annual leave, with the opportunity to buy more.
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension with up to 8.5% employer contributions.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
How to prepare for a job interview at moorepay
✨Know Your Tools
Make sure you're well-versed in the tools mentioned in the job description, especially Figma. Brush up on your skills with Variables and Dev Mode, as these are essential for the role. Familiarity with AI-assisted design tools like Claude Design will also give you an edge.
✨Showcase Your Process
Be prepared to discuss your design process in detail. Bring examples of how you've tackled complex features in previous roles, focusing on your approach to user journeys, error states, and micro-copy. This will demonstrate your attention to detail and understanding of user needs.
✨Understand the Domain
Even if you don't have prior HR or Payroll experience, show genuine interest in these areas. Research common challenges faced by SMEs in managing payroll and compliance. This will help you speak confidently about how your designs can simplify these processes.
✨Collaborate and Communicate
Highlight your collaborative skills during the interview. Discuss how you've worked effectively in cross-functional teams, advocating for your design choices while being open to feedback. Clear communication is key, so practice articulating your thoughts on design decisions and their impact.
