At a Glance
- Tasks: Provide expert 2nd line support for our HRIS platform and resolve technical issues.
- Company: Join Moorepay, a leading company in Manchester with a focus on customer experience.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a strong emphasis on collaboration and innovation.
- Why this job: Make a real difference by ensuring seamless customer experiences and collaborating with diverse teams.
- Qualifications: Experience in technical support and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Moorepay in Manchester is seeking a Technical Support Consultant to provide expert 2nd line support across our HRIS platform, resolving technical issues and ensuring a seamless customer experience.
You’ll work within a pod alongside Customer Support and Service Delivery, taking ownership of cases end-to-end.
You’ll collaborate with Product Development and IT Infrastructure, build deep product knowledge, and share best practice guidance.
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We think you need these skills to ace HRIS Tech Support Consultant - 2nd Line & Team Impact in Manchester
Technical Support
HRIS Platform Knowledge
Problem-Solving Skills
Customer Service
Collaboration
Case Management
Product Knowledge
