Moorepay is seeking a Customer Resolutions Manager to lead a team focused on resolving complex customer issues and complaints, using insight and data to prevent recurrence and drive improvements.
This highly visible role works with senior leaders to shape better products, services and experiences, ensuring customers feel heard, valued and supported across our Swinton operations in a hybrid setup.
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Customer Experience & Resolutions Lead (Hybrid) in Manchester employer: Moorepay
At Moorepay, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises mental health support and work/life balance. With a strong focus on employee development and a commitment to inclusivity, our Swinton office provides a collaborative environment where you can thrive as a Head of Quality Assurance, backed by competitive benefits and the opportunity to make a meaningful impact in a growing company.
