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- Tasks: Help clients transition smoothly to Moorepay by understanding their payroll needs and providing tailored solutions.
- Company: Join Moorepay, part of the Zellis Group, a friendly team of over 500 professionals.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a focus on work/life balance.
- Why this job: Be part of a stable, growing company that values mental health and inclusivity.
- Qualifications: Experience in payroll implementation and strong project management skills are essential.
- Other info: Opportunity to mentor colleagues and influence positive change within the company.
The predicted salary is between 28800 - 48000 £ per year.
Moorepay Swinton, England, United Kingdom
1 month ago Be among the first 25 applicants
Direct message the job poster from Moorepay
TA Business Partner – Moorepay at Zellis
About the role
We\’re currently hiring for a new Implementation Consultant, as we continue to grow our business and onboard a number of exciting new clients. You’ll use your customer relationship skills and technical knowledge to deliver a seamless transition for clients joining Moorepay, ensuring their needs are understood and met.
Key responsibilities include:
- Using your excellent understanding of UK payroll procedures to fully understand how the client is currently operating and adapting this to our standard model.
- Providing excellent client care and building a working relationship with your clients by demonstrating expert knowledge and experience.
- Analysing client requirements and developing appropriate solutions, together identifying areas for improvement.
- Identifying where standard solutions should be used, and where bespoke solutions are required.
- Finding efficient, new and innovative ways to resolve potential issues.
- Identifying potential problems and instigating corrective action.
- Acting as a central point of contact between clients and internal teams, ensuring that build data documents are completed and acted upon in an accurate and timely fashion.
- Producing clear project plans with schedules and milestones, so that your clients and internal colleagues are fully aware of their requirements and associated timeframes.
- Documenting client processes and payroll rules for a clear handover to the Service Delivery Teams.
- Identifying and planning the training requirements of the client based on their products and services and current levels of knowledge.
- Attending client service review meeting and other meetings as required.
- Using your knowledge and experience to complete change in as efficient and cost-effective way as possible.
- Understanding what the client has paid for and generating additional charges where necessary to maximise revenue.
- Acting as a mentor to colleagues, particularly to Implementation Support Consultants.
- Challenging existing methods and seeking to improve upon them, to proactively impact working practices and the client experience.
Skills & experience
- Excellent payroll knowledge and previous experience of implementing payrolls with various levels of complexity.
- Experience working in a project role within a similar HR / Payroll / Finance software environment.
- Solid project and change management skills (Lean Six Sigma, etc).
- Exceptional overall planning, organisational and prioritisation skills.
- Strong customer focus and stakeholder management, comfortable building relationships up to senior /exec / board level.
- Ability to influence and build robust business rationale that may affect a change in direction of a project or programme.
- Excellent interpersonal and communication skills, with a confident nature.
- Excellent commercial awareness, with the ability to maximise revenue and profitability for the business.
- Proven ability in building and managing a change team to deliver value to the business – that maybe working both onshore & offshore.
- Excellent report writing and presentation skills, able to present complex information in a way that can be understood by different audiences.
- A meticulous eye for detail and creative in your thinking.
Benefits & culture
Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!
To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
Here’s what you’ll gain if you join our team:
- A career packed with opportunity, in a stable and growing company.
- A comprehensive programme of learning and development.
- 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension with up to 8.5% employer contributions.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Consulting
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Industries
IT Services and IT Consulting
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Implementation Consultant employer: Moorepay
Contact Detail:
Moorepay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Familiarise yourself with UK payroll procedures and the specific software used by Moorepay. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Moorepay on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Implementation Consultant role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your project management experience in detail, especially any methodologies like Lean Six Sigma. Be ready to share specific examples of how you've successfully managed projects and improved processes in previous roles.
✨Tip Number 4
Demonstrate your customer relationship skills by preparing scenarios where you've effectively built rapport with clients. Highlight your ability to adapt solutions based on client needs, as this is crucial for the Implementation Consultant position.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Implementation Consultant position at Moorepay. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in payroll implementation and project management. Use specific examples that demonstrate your ability to manage client relationships and deliver solutions effectively.
Showcase Your Skills: Make sure to showcase your strong customer focus, communication skills, and attention to detail. Mention any relevant certifications or methodologies you are familiar with, such as Lean Six Sigma, to strengthen your application.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company culture at Moorepay. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Moorepay
✨Showcase Your Payroll Knowledge
Make sure to highlight your understanding of UK payroll procedures during the interview. Be prepared to discuss how you've implemented payroll systems in the past and how you adapted them to meet client needs.
✨Demonstrate Client Relationship Skills
Since building strong relationships with clients is key, share examples of how you've successfully managed client expectations and resolved issues in previous roles. This will show your ability to provide excellent client care.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle potential problems during an implementation. Think of innovative solutions you've used before and be ready to discuss them, as this role requires a proactive approach to challenges.
✨Exhibit Strong Communication Skills
As the role involves acting as a central point of contact, practice articulating complex information clearly. You might be asked to explain technical concepts, so ensure you can present them in an easily understandable way for different audiences.
