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- Tasks: Manage client payrolls and ensure timely, accurate service delivery.
- Company: Moorepay is a leading payroll service provider focused on client satisfaction.
- Benefits: Enjoy a hybrid work model with remote options and a supportive team environment.
- Why this job: Join a dynamic team where your expertise directly impacts client success and satisfaction.
- Qualifications: Experience in payroll management and strong communication skills are essential.
- Other info: Work from our Swinton office Tuesday-Thursday, with flexibility on Mondays and Fridays.
The predicted salary is between 43200 - 72000 £ per year.
About the role As a Strategic Payroll Manager for Moorepay you\’ll be responsible for handling a portfolio of clients, making decisions based on your knowledge and experience, delivering every aspect of the strategic payroll service. You will be a subject matter expert on our payroll and our systems, focused on service delivery and providing a great client experience. In this role you\’ll work from our Swinton offices on a hybrid basis, Tuesday-Thursday office based with Monday & Friday working remotely. Key responsibilities include: Managing a portfolio of clients, ensuring their payrolls are fulfilled timely, accurately and securely. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Owning and taking responsibility for the client journey, always ensuring service excellence. Helping clients understand how b…
Strategic Payroll Manager employer: Moorepay Careers
Contact Detail:
Moorepay Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Payroll Manager
✨Tip Number 1
Familiarize yourself with Moorepay's payroll systems and software. Understanding the ins and outs of the tools you'll be using will not only boost your confidence but also demonstrate your commitment to providing excellent service to clients.
✨Tip Number 2
Highlight your experience in managing client portfolios and delivering strategic payroll services. Be ready to share specific examples of how you've successfully handled client queries and ensured timely payroll fulfillment in your previous roles.
✨Tip Number 3
Prepare to discuss your approach to client advocacy and service excellence. Think about how you can enhance the client journey and provide solutions that align with their business needs, as this is a key aspect of the role.
✨Tip Number 4
Since the role involves hybrid working, be ready to talk about your experience with remote work and how you manage communication and collaboration effectively in a hybrid environment. This will show that you're adaptable and can thrive in the setup they offer.
We think you need these skills to ace Strategic Payroll Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Strategic Payroll Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in payroll management and client service. Provide specific examples of how you've successfully managed client portfolios and resolved queries to demonstrate your expertise.
Showcase Your Knowledge of Payroll Systems: Mention any specific payroll systems you are familiar with, especially if they relate to Moorepay. This will show that you have the technical knowledge necessary for the role and can hit the ground running.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Discuss how you can contribute to enhancing client experiences and service delivery at Moorepay.
How to prepare for a job interview at Moorepay Careers
✨Showcase Your Payroll Expertise
Be prepared to discuss your experience with payroll systems and how you've managed client portfolios in the past. Highlight specific examples where your knowledge led to improved service delivery or client satisfaction.
✨Demonstrate Client-Centric Thinking
Since the role emphasizes client advocacy, think of instances where you went above and beyond for a client. Share stories that illustrate your commitment to understanding and fulfilling client needs.
✨Familiarize Yourself with Moorepay Systems
Research Moorepay's software and services before the interview. Being able to speak knowledgeably about their systems will show your genuine interest in the role and your readiness to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client queries. Practice articulating your thought process and how you would ensure timely and accurate payroll fulfillment.
