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- Tasks: Support clients with payroll tasks and ensure efficient, accurate payroll processing.
- Company: Join a dynamic team dedicated to delivering top-notch payroll services.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be a key player in enhancing client experiences and building strong relationships.
- Qualifications: Experience in payroll management and excellent communication skills are essential.
- Other info: This role offers a chance to become a subject matter expert in payroll systems.
The predicted salary is between 36000 - 60000 £ per year.
About the role Working within the Payroll Manager Service team, you’ll be responsible for supporting our clients with their day-to-day payroll tasks, providing them with the payroll expertise that they may not have in-house, and ensuring that their payrolls run efficiently and accurately. You’ll assist both the clients and the employee users with payroll and systems queries, and should also be seen as a subject matter expert for this across the wider business. You’ll be focused on service delivery and providing a great client experience. Key responsibilities include: Managing an strategic group of clients, ensuring their payrolls are fulfilled timely, accurately and securely. Building close working relationships with both the clients and the team. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution.
Payroll Manager employer: Moorepay Careers
Contact Detail:
Moorepay Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Manager
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da du eng mit Kunden und Teamkollegen zusammenarbeiten wirst, ist es wichtig, dass du klar und effektiv kommunizieren kannst. Übe, wie du komplexe Informationen einfach erklären kannst.
✨Tip Number 2
Zeige dein Verständnis für Payroll-Systeme. Informiere dich über gängige Payroll-Software und deren Funktionen. Wenn du während des Gesprächs spezifische Beispiele oder Erfahrungen teilen kannst, wird das deine Expertise unterstreichen.
✨Tip Number 3
Betone deine Fähigkeit zur Problemlösung. In der Rolle als Payroll Manager wirst du oft mit Anfragen und Herausforderungen konfrontiert. Bereite einige Beispiele vor, in denen du erfolgreich Probleme gelöst hast, um deine Fähigkeiten zu demonstrieren.
✨Tip Number 4
Netzwerke mit Fachleuten aus der Branche. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und dich über aktuelle Trends im Payroll-Bereich zu informieren. Dies kann dir helfen, wertvolle Einblicke zu gewinnen und dich von anderen Bewerbern abzuheben.
We think you need these skills to ace Payroll Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Payroll Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in payroll management or related fields. Provide specific examples of how you've successfully managed payroll tasks and supported clients in the past.
Showcase Client Relationship Skills: Since the role involves building close working relationships with clients, include examples that demonstrate your ability to communicate effectively and resolve client queries efficiently.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in payroll management.
How to prepare for a job interview at Moorepay Careers
✨Show Your Payroll Expertise
Be prepared to discuss your experience with payroll systems and processes. Highlight specific examples where you've successfully managed payroll tasks or resolved complex queries, as this will demonstrate your expertise and ability to support clients effectively.
✨Emphasize Client Relationship Skills
Since the role involves building close working relationships with clients, share examples of how you've fostered strong client relationships in the past. Discuss your approach to understanding client needs and ensuring their satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to troubleshoot payroll issues or answer client queries. Show how you approach problem-solving and your commitment to achieving first contact resolution.
✨Understand Service Level Agreements
Familiarize yourself with the concept of service level agreements (SLAs) and be ready to discuss how you ensure compliance with them. This shows that you understand the importance of timely and accurate service delivery in a payroll context.
