At a Glance
- Tasks: Be the friendly face of our Exeter office and support our Accountancy and Tax teams.
- Company: Join a progressive firm of highly regarded Chartered Accountants with a collaborative culture.
- Benefits: Competitive salary, free parking, and tailored professional development opportunities.
- Other info: Enjoy regular performance reviews and exciting progression prospects.
- Why this job: Make a real impact by providing first-class client service in a dynamic environment.
- Qualifications: Positive attitude, excellent communication skills, and IT literacy, especially in Microsoft Office.
The predicted salary is between 18900 - 23100 £ per year.
As we continue to build on our success and expand the business, we are looking for passionate and driven individuals to join us across all areas of the business. This is a unique opportunity to be part of an innovative and progressive firm of highly regarded Chartered Accountants where your skills can grow. We offer competitive benefits, exciting progression prospects, and the chance to help our clients.
About the role:
This is an exciting opportunity to join us and become the face of our Exeter office. You will be an integral part of the support function across not only Exeter but also liaising with our offices in Taunton and Bath to provide support to the Accountancy and Tax teams. Providing first in class client service will be your passion and something that you will bring to life by dealing with client calls and meetings.
Responsibilities will include:
- Welcoming visitors and dealing with their enquiries
- Dealing with deliveries
- Professionally answering the phone in a polite and efficient manner, taking messages and passing them to the relevant person
- Using IT systems to draft letters, emails, reports, and maintain records
- Preparing incoming and outgoing post
- Supporting the Administration Team with other administrative duties as required.
About you:
You will bring a positive and self-motivated attitude to the job. Having to work under your own initiative at times, and under the directions of others, you will be great at taking accountability and pride in your work and communicating well. Other qualities we look for are:
- Ability to meet deadlines
- Excellent time management and organisational skills
- IT literate including a knowledge of Microsoft Office
- Agile and flexible, being able to manage an often changing set of priorities
- Excellent verbal and written communication skills
- Ability to organise workload effectively and prioritise
- Ability to establish and maintain a confidential and sensitive relationship with clients
- Confidently dealing with people both in person and over the telephone
- Friendly and approachable
What we offer:
Moore Scarrott believes in a culture where strong performance is recognised and rewarded, and as such, reviews the performance and salaries every 6-12 months depending on if you are training. In addition to a competitive salary, we also offer a range of other benefits depending on your role.
- Free parking
- Fully supported CPD tailored to the needs of your role.
Developed by our team of experts, the Moore Scarrott General Practice newsletter keeps you informed with the latest news and insights impacting the financial landscape of the medical sector.
Receptionist in Exeter employer: Moore Scarrott General Practice Ltd
Moore Scarrott is an exceptional employer that fosters a culture of innovation and professional growth, making it an ideal place for Audit Managers looking to advance their careers. With competitive benefits, including private medical insurance and tailored CPD support, employees are encouraged to thrive in a collaborative environment while working with a diverse range of clients across the Southwest. Join us in our vibrant offices where your contributions will be valued, and you can make a meaningful impact in the Veterinary, Rural, and Healthcare sectors.
Contact Details:
Moore Scarrott General Practice Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Exeter
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Moore Scarrott General Practice Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Moore Scarrott General Practice Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Exeter
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Moore Scarrott General Practice Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Moore Scarrott General Practice Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Moore Scarrott General Practice Ltd!
How to prepare for a job interview at Moore Scarrott General Practice Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
