At a Glance
- Tasks: Calculate and distribute tips for top UK hospitality venues while managing client data.
- Company: Join WMT Troncmaster Services, a leader in tronc solutions for the hospitality sector.
- Benefits: Receive full training, competitive salary, and work in a supportive team environment.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real impact in the hospitality industry while developing your skills.
- Qualifications: Strong numerical skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a detail‑focused Administrator (Tronc Administrator) to join our growing Employer Services team at WMT Troncmaster Services, part of Moore Kingston Smith. WMT Troncmaster Services is one of the UK’s leading providers of tronc solutions to the hospitality sector. We work with an impressive portfolio of clients including Michelin‑starred restaurants, celebrity chefs, high‑street hospitality groups and 5‑star hotels, helping them manage the fair and compliant distribution of tips and service charges.
No prior tronc experience is required — full training on our systems, processes and legislation will be provided.
Key Responsibilities- Calculate tips, service charges, and other gratuities for employees across high‑profile UK hospitality venues.
- Process and analyse client‑provided data to ensure accurate and timely distribution of awards.
- Manage tronc‑related budgets following completion of training.
- Respond to client queries and maintain clear, professional communication with businesses.
- Use IT systems extensively, including Microsoft Excel, Word, Outlook, and internal software tools.
- Strong numerical aptitude with the ability to interpret and work confidently with data.
- Excellent attention to detail and ensuring work is completed accurately and with care.
- Proficient in Microsoft Office, particularly Excel, Outlook and Word.
- Working knowledge of Excel formulas, including IF and LOOKUP formulas as well as Pivot Tables.
- Commercially focused and professional in communication and conduct.
- A‑Level (or equivalent) in Maths and GCSE English (A–C).
- Flexible, adaptable and able to manage multiple tasks simultaneously.
- Highly customer‑focused with a professional, personable communication style.
- Quick learner with the ability to pick up new systems and processes.
- Strong team player who contributes positively to a supportive environment.
For full details of the role, please download the full job description.
Administrator - Tronc Services in St Albans employer: Moore Kingston Smith
At WMT Troncmaster Services, part of Moore Kingston Smith, we pride ourselves on being an exceptional employer within the hospitality sector. Our supportive work culture fosters professional growth and development, offering comprehensive training for our Administrators to excel in their roles. With a diverse portfolio of prestigious clients and a commitment to fair practices, we provide a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Tronc Services in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality sector, especially those who work with tronc solutions. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your numerical skills and Excel knowledge. Practice explaining how you would handle data analysis and client queries, as these are key parts of the role.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed tasks that required precision and care. This will highlight your fit for the Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator - Tronc Services in St Albans
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight any relevant experience, especially with data handling and customer service, as these are key for us at WMT Troncmaster Services.
Show Off Your Skills:Don’t forget to showcase your skills in Microsoft Office, particularly Excel. Mention any specific formulas or tools you’re familiar with, as this will catch our eye when reviewing applications.
Be Detail-Oriented:Since we’re looking for someone detail-focused, ensure your application is free from typos and errors. A clean, well-organised application reflects your attention to detail, which is crucial for this role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Moore Kingston Smith
✨Know Your Numbers
Since the role requires a strong numerical aptitude, brush up on your maths skills before the interview. Be prepared to discuss how you interpret data and handle calculations, as this will show your confidence in dealing with numbers.
✨Master Microsoft Office
Familiarise yourself with Microsoft Excel, Word, and Outlook, especially focusing on formulas like IF and LOOKUP, as well as Pivot Tables. You might be asked about your experience with these tools, so having specific examples ready will impress the interviewers.
✨Showcase Your Attention to Detail
This role demands excellent attention to detail. During the interview, share examples of how you've ensured accuracy in your previous work. Highlight any experiences where your meticulousness made a difference in outcomes.
✨Communicate Professionally
As you'll be responding to client queries, demonstrate your professional communication style during the interview. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you handle customer interactions.
