At a Glance
- Tasks: Manage payroll for hospitality clients, ensuring accuracy and compliance.
- Company: Join Moore Kingston Smith, a leader in payroll services with a collaborative culture.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Hybrid role with excellent career growth opportunities and a focus on well-being.
- Why this job: Make a real impact in the hospitality sector while developing your payroll expertise.
- Qualifications: Experience in payroll and strong communication skills are essential.
The predicted salary is between 32000 - 34000 £ per year.
Moore Kingston Smith is seeking an experienced Payroll Advisor to join our specialist Payroll Services team in St. Albans, managing a dedicated portfolio of hospitality sector clients. You will take full ownership of end-to-end payroll delivery for some of our larger, more complex client accounts. Think variable pay structures, multi-site operations, and high workforce flexibility.
Experience in hospitality payroll is a real advantage, but what matters most is that you are a confident, client-facing payroll professional who can build trusted relationships with the clients you serve. You will work closely with the Payroll Supervisor and Payroll Director within a collaborative, knowledgeable team, and have the opportunity to genuinely make the role your own. If you are looking for a role where your payroll expertise is valued and your career development is taken seriously, this is it.
Key Responsibilities
- Own end-to-end payroll processing for a portfolio of complex hospitality clients across weekly, fortnightly, and monthly frequencies.
- Handle tronc and non-tronc arrangements, NMW compliance, salary sacrifice, split shifts, unsocial hours, and variable pay.
- Manage high volumes of starters and leavers across zero hours, casual, seasonal, and agency workers.
- Process rota and time & attendance data, resolving discrepancies quickly and accurately.
- Submit RTI filings, manage HMRC correspondence, and administer pension auto enrolment.
- Support multi-site, multi-brand, and multi-entity payrolls, each with their own pay rules.
- Advise clients on holiday pay, Working Time Regulations, and statutory payments.
- Handle year-end processes: P60s, final submissions, and reconciliations.
- Manage payment files via Bacstel and Caxton and operate IRIS Payroll Professional.
What You'll Bring
- Hands-on payroll experience: Tronc, NMW compliance, and variable pay, a desirable requirement.
- At least two years in a bureau or client-facing payroll environment.
- Strong knowledge of UK payroll legislation: RTI, statutory payments, auto enrolment, Working Time Regulations.
- Experience with rota and time & attendance system integrations.
- Confident with IRIS Payroll Professional (or similar) and Excel.
- Sharp communication skills and the ability to manage a client portfolio independently.
- CIPP qualification is a bonus, not a barrier.
Based in or around St. Albans; this is a hybrid role with a genuine office presence (3 days in office).
Job Benefits
- Salary: Transparent pay framework & promotion opportunities to recognise your contributions and performance.
- Generous Annual Leave: Enjoy 25 days plus three days off at Christmas.
- Flexible Working: We're committed to a positive work-life balance, offering a hybrid working policy that prioritises your well-being and flexibility.
- Comprehensive Wellbeing Support: Private Health Insurance, Access to Digicare+, Employee Assistance Programme, and more!
- Professional Subscriptions: Invest in your growth and development.
- Inclusive Employer: Be part of a diverse team with equity, inclusion, and flexibility at the core.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Advisor, Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Moore Kingston Smith. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Moore Kingston Smith
Don't be shy about reaching out to Moore Kingston Smith directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Payroll Advisor, Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Moore Kingston Smith and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Moore Kingston Smith
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
