As a Client Services Administrator within the R&I Client Services team, you’ll play an important role in supporting the effective management and progression of insolvency cases on behalf of our clients. You’ll provide administrative and case support across a varied portfolio, helping us monitor insolvency appointments, manage claims, and ensure case information, correspondence and key deadlines are accurately recorded and progressed. You’ll also undertake case research and investigations, helping the team keep clients informed and support the recovery of outstanding debts.
This is a varied role that would suit someone who is organised, detail-focused and comfortable managing multiple cases, priorities and deadlines, with an interest in developing their knowledge of restructuring and insolvency.
Key Responsibilities
- Prepare case related documentation.
- Assist with reviewing daily personal and corporate insolvency data.
- Lodge correspondence with Office Holders.
- Request case-related documentation from Office Holders.
- Set up and maintain cases within internal case management system.
- Upload and accurately maintain case correspondence and documentation across internal case management system.
- Assist with post-appointment case progression, including case specific diary management with key dates, monitoring reporting deadlines and summarising relevant reports and developments.
- Undertake and assist with case research and investigations to support the wider Client Services team.
- Continuously increase your technical knowledge through courses, reading, meetings, and on-the-job training.
Skills, Knowledge and Expertise
- Previous experience in an administrative or client services role, ideally gained within a professional services or similar environment
- Strong attention to detail, with the ability to produce accurate and thorough work
An interest in restructuring and insolvency, with some understanding of insolvency principles desirable - Excellent organisational and written and verbal communication skills
- Strong Microsoft Excel and Word skills
- Ability to manage and prioritise a varied workload, working accurately to deadlines
- A collaborative approach and ability to work effectively as part of a team
- Motivated, enthusiastic and willing to learn and take on new responsibilities
- A desire to develop technical knowledge through on-the-job learning and relevant internal and external training
Benefits
Client Services Administrator in London employer: Moore Kingston Smith
Moore Kingston Smith is an exceptional employer, offering a dynamic work culture in the heart of London where collaboration and professional growth are at the forefront. As a CASS Audit Manager, you will benefit from extensive training opportunities, a supportive team environment, and the chance to develop your expertise while working on diverse client portfolios. Join us to be part of a firm that values innovation and fosters meaningful relationships within the financial services sector.
