At a Glance
- Tasks: Welcome clients with warmth and provide personalised service in a luxury boutique.
- Company: Join AlexBegg, a leader in luxurious cashmere and knitwear with a rich Scottish heritage.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Other info: Contribute to a diverse and inclusive workplace that values every individual.
- Why this job: Be an ambassador for elegance and creativity while making clients feel special.
- Qualifications: Previous experience in retail or luxury service is preferred.
The predicted salary is between 31500 - 38500 £ per year.
At AlexBegg, our luxurious cashmere and knitwear products - crafted under the Begg & Co brand and for some of the world's most prestigious fashion houses - are brought to life by generations of Scottish expertise. Our talented and diverse team is central to our success, and we believe that true creativity flourishes when everyone feels valued, included, and empowered to bring their authentic selves to work. We are committed to fostering an inclusive and diverse work environment that contributes meaningfully to just and equitable communities across all social identities.
Purpose and objective of the role:
As a Sales Associate, you will embody the spirit of Begg x Co, offering each client a uniquely warm, attentive and gracious experience. Through your presence, product knowledge and care, you will help shape an atmosphere where clients feel welcomed, understood and inspired. You will serve as one of the first ambassadors of the Begg x Co universe.
Main Duties and Responsibilities:
- Client Welcome: Offer every guest a refined, warm and personalised welcome. Create an atmosphere of calm attentiveness where discovery can unfold naturally.
- Product Knowledge & Storytelling: Share the heritage, fibres and craftsmanship behind our pieces with grace. Tailor each conversation to the client's curiosity and pace.
- Client Support & Transactions: Support clients throughout their journey, including styling guidance, fittings and thoughtful product advice. Execute wrapping, packaging and payments with precision and care.
- Boutique Presentation: Maintain visual harmony across the boutique, ensuring displays remain replenished, tidy and aligned with brand standards.
- Operational Excellence: Support back of house operations including stock movement, inventory and deliveries. Uphold rigorous standards of accuracy and discretion.
- Team Spirit: Contribute positively to a supportive, collaborative team environment. Participate in briefings, share insights, and respond with calm agility to evolving needs. Assist with aftercare, exchanges and repairs. Extend the same attentive service beyond the point of sale.
- Being Human: Display care for colleagues, communities, and our planet, supporting each other to make our unique contribution.
Previous experience in a retail, hospitality or luxury service environment is preferred.
Store Assistant employer: Moorbrook Textiles Limited
At AlexBegg, we pride ourselves on being an exceptional employer, offering a nurturing and inclusive work culture that values creativity and individuality. Our Store Assistants play a vital role in delivering a luxurious customer experience, supported by ongoing training and development opportunities that empower personal and professional growth. Located in the heart of Scotland, our boutique not only showcases exquisite craftsmanship but also fosters a sense of community and belonging among our diverse team members.
Contact Details:
Moorbrook Textiles Limited Recruitment Team
