At a Glance
- Tasks: Provide exceptional customer service and support guests at the front desk.
- Company: Join a family-run hotel known for its welcoming atmosphere.
- Benefits: Competitive pay, holiday perks, discounts, and free meals on duty.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Kickstart your hospitality career in a supportive and friendly environment.
- Qualifications: Friendly personality, strong communication skills, and a can-do attitude.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa
Location: Moor Hall Hotel & Spa, Sutton Coldfield
Position: Receptionist (Full-Time)
Hours: 37.5 hours, 5 days out of 7 including weekends, working across all of the following shift patterns:
- 7:00am - 3:30pm
- 10:00am - 6:30pm
- 2:30pm - 11:00pm
Are you passionate about providing exceptional customer service? We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people-facing role and wants to grow their hospitality career in a supportive, family-run environment.
What We're Looking For:
- A friendly, approachable personality with a positive, can-do attitude
- Excellent communication and organisational skills
- Ability to multi-task and work collaboratively in a fast-paced team environment
- A strong desire to go the extra mile for our guests
What We Offer:
- A permanent full-time contract
- Up to £13.21 per hour
- Pay for all hours worked
- Additional holiday entitlement for long service
- Enhanced pay for working on key bank holidays
- Access to our Company Reward Scheme
- Generous hotel and dining discounts
- Employee Assistance Programme
- Free onsite parking
- Uniform provided
- Meals on duty
This is your chance to join a well-established, family-run business. Apply now and bring your enthusiasm to our front desk team!
You may have experience of the following: Front Desk Receptionist, Guest Services Assistant, Front Office Assistant, Front Desk Agent, Hotel Front Office Receptionist, Guest Relations Assistant, Reservations & Reception Assistant.
Hotel Receptionist in Sutton Coldfield employer: Moor Hall Hotel & Spa
Moor Hall Hotel & Spa is an exceptional employer that values its team members and fosters a supportive, family-run atmosphere. With competitive pay, generous benefits including enhanced holiday entitlement and dining discounts, and a commitment to employee growth, we provide a rewarding environment for those passionate about hospitality. Join us in Sutton Coldfield and be part of a dedicated team that prioritises exceptional customer service and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Sutton Coldfield
✨Tip Number 1
First things first, make sure you know the ins and outs of Moor Hall Hotel & Spa. Research the hotel’s history, values, and what makes it special. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a receptionist and how you'd handle them. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work at Moor Hall Hotel & Spa.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and serious about joining our front desk team. Good luck!
We think you need these skills to ace Hotel Receptionist in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable personality shine through. We want to see that positive, can-do attitude right from the start!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your background aligns with our values and the role of a Receptionist.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that showcases your communication skills, so avoid any fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Moor Hall Hotel & Spa.
How to prepare for a job interview at Moor Hall Hotel & Spa
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share specific examples from your past experiences where you went above and beyond for guests, as this will resonate well with the hiring team at Moor Hall Hotel & Spa.
✨Demonstrate Your Communication Skills
Since communication is key in a receptionist role, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about handling difficult guests or managing multiple tasks, showcasing your ability to communicate effectively in a fast-paced environment.
✨Highlight Your Organisational Skills
Being organised is crucial for a receptionist. Bring up any relevant experience where you successfully managed schedules, bookings, or other administrative tasks. This will show that you can handle the responsibilities of the role and keep everything running smoothly.
✨Prepare for Shift Patterns
Familiarise yourself with the shift patterns mentioned in the job description. Be ready to discuss your availability and flexibility regarding working weekends and different shifts. This shows that you are committed and willing to adapt to the needs of the hotel.
