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For Companies At a Glance
- Tasks: Provide exceptional customer service and support guests at the front desk.
- Company: Join a family-run hotel known for its welcoming atmosphere.
- Benefits: Competitive pay, holiday perks, discounts, and free meals on duty.
- Why this job: Kickstart your hospitality career in a supportive and friendly environment.
- Qualifications: Friendly personality, strong communication skills, and a can-do attitude.
- Other info: Enjoy a permanent contract with opportunities for growth and development.
The predicted salary is between 24000 - 30000 £ per year.
Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa
Location:
Moor Hall Hotel & Spa, Sutton Coldfield
Position:
Receptionist (Full-Time)
Hours:
37.5 hours across 5 days, including weekends
Shift Patterns
- 7:00am – 3:30pm
- 10:00am – 6:30pm
- 2:30pm – 11:00pm
Are you passionate about providing exceptional customer service?
We are looking for a welcoming and enthusiastic
Receptionist
to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people-facing role and wants to grow their hospitality career in a supportive, family-run environment.
What We\’re Looking For
- A friendly, approachable personality with a positive, can-do attitude
- Excellent communication and organisational skills
- Ability to multi-task and work collaboratively in a fast-paced team environment
- A strong desire to go the extra mile for our guests
What We Offer
- A permanent full-time contract
- Up to £12.21 per hour
- Pay for all hours worked
- Additional holiday entitlement for long service
- Enhanced pay for working on key bank holidays
- Access to our Company Reward Scheme
- Generous hotel and dining discounts
- Employee Assistance Programme
- Free onsite parking
- Uniform provided
- Meals on duty
This is your chance to join a
well-established, family-run business.
Apply now and bring your enthusiasm to our front desk team
Receptionist employer: Moor Hall Hotel & Spa
Contact Detail:
Moor Hall Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Moor Hall Hotel & Spa. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your friendly and approachable personality. Role-playing with a friend can help you feel more confident when it comes to interacting with guests.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable personality shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for customer service!
Tailor Your Application: Make sure to tailor your application to highlight your communication and organisational skills. Mention any relevant experience that showcases your ability to multi-task and work in a fast-paced environment, just like we do at Moor Hall Hotel & Spa.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our front desk team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and we can’t wait to read what you have to say about joining our family-run business.
How to prepare for a job interview at Moor Hall Hotel & Spa
✨Know the Hotel Inside Out
Before your interview, take some time to research Moor Hall Hotel & Spa. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional customer service or resolved conflicts. This will demonstrate your ability to handle the people-facing nature of the role.
✨Practice Multi-Tasking Scenarios
Given the fast-paced environment, think of situations where you've successfully managed multiple tasks at once. During the interview, you might be asked how you would handle busy periods, so having specific examples ready will help you shine.
✨Bring Your Positive Attitude
A friendly and approachable personality is key for this role. Make sure to convey your enthusiasm and positive outlook during the interview. A smile can go a long way in making a great first impression!