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For Companies At a Glance
- Tasks: Provide exceptional customer service and support guests at the front desk.
- Company: Join a family-run hotel known for its welcoming atmosphere.
- Benefits: Competitive pay, holiday perks, discounts, and free meals on duty.
- Why this job: Kickstart your hospitality career in a supportive and friendly environment.
- Qualifications: Friendly personality, strong communication skills, and a can-do attitude.
- Other info: Enjoy a permanent contract with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa
Location: Moor Hall Hotel & Spa, Sutton Coldfield
Position: Receptionist (Full-Time)
Hours: 37.5 hours across 5 days, including weekends
Shift Patterns
- 7:00am – 3:30pm
- 10:00am – 6:30pm
- 2:30pm – 11:00pm
Are you passionate about providing exceptional customer service?
We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people‑facing role and wants to grow their hospitality career in a supportive, family‑run environment.
What We’re Looking For
- A friendly, approachable personality with a positive, can‑do attitude
- Excellent communication and organisational skills
- Ability to multi-task and work collaboratively in a fast‑paced team environment
- A strong desire to go the extra mile for our guests
What We Offer
- A permanent full-time contract
- Up to £12.21 per hour
- Pay for all hours worked
- Additional holiday entitlement for long service
- Enhanced pay for working on key bank holidays
- Access to our Company Reward Scheme
- Generous hotel and dining discounts
- Employee Assistance Programme
- Free onsite parking
- Uniform provided
- Meals on duty
This is your chance to join a well-established, family-run business.
Apply now and bring your enthusiasm to our front desk team!
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Receptionist employer: Moor Hall Hotel & Spa
Contact Detail:
Moor Hall Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you research Moor Hall Hotel & Spa. Knowing the ins and outs of the place will help you stand out during your interview. We want to see that you’re genuinely interested in being part of our team!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of our hotel, so it’s crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks in a busy environment. We love hearing about your experiences that highlight your ability to juggle responsibilities.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates who are ready to join our family-run business.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable personality shine through. We want to see that positive, can-do attitude right from the start!
Tailor Your Application: Make sure to customise your application to highlight your customer service experience. Mention specific examples of how you've gone the extra mile for guests in previous roles.
Keep It Organised: Structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read. We love a well-organised application that showcases your communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Moor Hall Hotel & Spa.
How to prepare for a job interview at Moor Hall Hotel & Spa
✨Know the Company
Before your interview, take some time to research Moor Hall Hotel & Spa. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to thrive in a people-facing role and your commitment to providing a positive experience.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, multi-tasking, and handling difficult customers. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the welcoming and enthusiastic personality that Moor Hall Hotel & Spa is looking for. A polished appearance shows that you take the opportunity seriously and are ready to represent their brand.
