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For Companies At a Glance
- Tasks: Lead and inspire teams at two charming hotels, ensuring exceptional guest experiences.
- Company: Join the family-owned Webb Hotel Group, known for its warm hospitality.
- Benefits: Enjoy enhanced holidays, private medical insurance, and discounts on hotel stays.
- Why this job: Gain valuable multi-site management experience in a vibrant city.
- Qualifications: Proven leadership experience in hospitality and a passion for exceptional service.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 42000 - 58000 £ per year.
We have an exciting opportunity for an experienced and passionate General Manager to join our team in a dual role, overseeing both The George Hotel and The Cathedral Hotel, Lichfield. Both hotels are part of Webb Hotel Group, a family‑owned collection of properties in the West Midlands, Staffordshire, and Gloucestershire.
The George Hotel combines traditional character with modern amenities and is a popular choice for business and leisure guests. Located just a short stroll from Lichfield’s historic Cathedral, Beacon Park, and city centre attractions, it’s a true home from home. The Cathedral Hotel is a charming, comfortable property known for warm hospitality and excellent service, providing a relaxed base for visitors exploring the city.
This is a fantastic opportunity to gain valuable multi‑site management experience, leading two well‑regarded hotels in the heart of Lichfield, ensuring both properties continue to thrive.
About The Role
As General Manager, you will be responsible for the overall management, leadership, and performance of both The George Hotel and The Cathedral Hotel. You will inspire and develop teams across both sites, drive operational excellence, and ensure the delivery of outstanding guest experiences. You will also play a key role in shaping the future success of the hotels, working closely with Group Management and Directors to set long‑term strategies for growth and development.
What We’re Looking For
- Proven experience in a General Manager or senior leadership role within hospitality
- Strong leadership, communication, and organisational skills
- Ability to effectively oversee multiple sites, balancing priorities and team needs
- A passion for people and delivering exceptional service
- Ability to adapt to change and drive continuous improvement
- Resilience, flexibility and a proactive approach
- A strong knowledge of all departments within the hotels
Key Responsibilities
- Oversee all operations at The George Hotel and The Cathedral Hotel
- Monitor and drive financial performance including budgeting, forecasting, and cost control across both properties
- Lead, motivate, and mentor team members at both sites, setting clear departmental and strategic goals
- Ensure exceptional guest service and satisfaction at all times
- Maintain compliance with all legal and regulatory requirements
Company Benefits
- Enhanced holiday entitlement that increases with length of service
- Enhanced pay rates for working key bank holidays
- Uniform allowance
- Private medical insurance following a successful probation period
- Hotel accommodation and dining discounts
- Discounted tickets for special events
- Employee Assistance Programme
- Free on‑site parking
- Meals provided on duty
- Electric car scheme
General Manager - Dual Site in Lichfield employer: Moor Hall Hotel & Spa
Contact Detail:
Moor Hall Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Dual Site in Lichfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about opportunities at The George Hotel or The Cathedral Hotel. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by researching both hotels thoroughly. Understand their unique offerings and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share examples of how you've motivated teams and improved guest experiences in previous roles. We want to see that passion for people shining through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Webb Hotel Group.
We think you need these skills to ace General Manager - Dual Site in Lichfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see your passion for delivering exceptional service and how you can inspire teams at both The George Hotel and The Cathedral Hotel.
Tailor Your Experience: Make sure to highlight your relevant experience in multi-site management. We’re looking for someone who can balance priorities across both hotels, so share specific examples of how you've successfully managed similar roles in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for this dual role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Moor Hall Hotel & Spa
✨Know Your Hotels Inside Out
Before the interview, make sure you research both The George Hotel and The Cathedral Hotel thoroughly. Understand their unique selling points, guest demographics, and any recent news or changes. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led teams, resolved conflicts, or improved service standards. Be ready to discuss how you would inspire and develop teams across both sites.
✨Demonstrate Financial Acumen
Since you'll be responsible for financial performance, brush up on budgeting, forecasting, and cost control. Be prepared to discuss how you've managed finances in previous roles and how you plan to drive profitability at both hotels.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, future growth plans, and how they measure success in this dual role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
