Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support staff while ensuring excellent guest experiences at The George Hotel.
- Company: Join a family-run hotel known for its warm hospitality in Lichfield.
- Benefits: Enjoy competitive pay, hotel discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth in a friendly atmosphere.
- Why this job: Be part of a passionate team and make a real difference in guest satisfaction.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
The predicted salary is between 13 - 16 £ per hour.
We are recruiting for a Duty Manager to join our team here at The George Hotel, Lichfield! We are looking for someone who is customer focused and passionate about hospitality. The ideal candidate could work between 30 and 37.5 hours across 4 or 5 days, this will include evenings and weekends.
You will have strong interpersonal and communication skills and the ability to lead, motivate and support staff across the hotel. You will help ensure any guest issues are resolved quickly and professionally as well as assisting with the smooth operations of the restaurant, special events and group bookings.
Benefits:
- A permanent contract (following a successful probation period)
- £13.60 per hour
- Pay for all hours worked
- Additional holiday for long service
- Enhanced rate of pay for working on key bank holidays
- A Company reward scheme where you are rewarded for your hard work
- Hotel discounts
- Discounts when dining in our restaurants or attending one of our special events
- Employee assistance programme
- Free onsite parking
- A uniform
- Meals on duty
This is an excellent opportunity for someone to join a well-established, family run business.
Duty Manager in Lichfield employer: Moor Hall Hotel & Spa
Contact Detail:
Moor Hall Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Lichfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The George Hotel. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll need to shine in customer service. Role-play common scenarios with friends or family to boost your confidence. Show us how you can handle guest issues with grace and professionalism!
✨Tip Number 3
Be ready to showcase your leadership! Think of examples where you've motivated a team or resolved conflicts. We want to see how you can lead and support staff effectively, so have those stories at the ready for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're keen on joining our team at The George Hotel. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Duty Manager in Lichfield
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer focus and how you've gone the extra mile to ensure guests have a fantastic time.
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to mention any relevant experience you have in motivating and supporting staff. We want to see how you can inspire others to deliver top-notch service!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly see why you're the perfect fit for our team at The George Hotel!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Moor Hall Hotel & Spa
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry. Understand what makes The George Hotel unique and be ready to discuss how you can contribute to its success. Familiarise yourself with common guest issues and think about how you would handle them.
✨Show Off Your People Skills
As a Duty Manager, you'll need to lead and motivate staff while ensuring guests are happy. Prepare examples from your past experiences where you've successfully resolved conflicts or improved team dynamics. This will show that you have the interpersonal skills needed for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an unhappy guest or managing a busy restaurant shift. Think through your responses ahead of time, focusing on how you would maintain professionalism and ensure smooth operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.