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For Companies At a Glance
- Tasks: Join our team to pick, pack, and dispatch amazing gift experiences.
- Company: Be part of the UK's leading gift experience provider, Buyagift and Red Letter Days.
- Benefits: Enjoy competitive pay, private healthcare, flexible working, and generous holidays.
- Why this job: Make a real difference by delivering joy-filled experiences to customers.
- Qualifications: Attention to detail, team player, and comfortable in a fast-paced environment.
- Other info: Great career growth opportunities and a supportive, inclusive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Buyagift and Red Letter Days are the UK's leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow.
As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.
About the Role
We’re looking for a Fulfilment Executive to join our busy Fulfilment team in Tamworth. This role is all about making sure customer orders are picked, packed, and dispatched accurately and on time — helping deliver great experiences while keeping our operation safe, organised, and efficient.
You’ll play a hands-on role in day-to-day warehouse operations, working to clear targets and supporting smooth delivery, especially during peak periods. If you enjoy practical work, take pride in accuracy, and like being part of a reliable team, this could be a great fit.
What You’ll Be Doing
- Picking, scanning, packing, and dispatching orders accurately using our Production Platform and handheld scanners
- Checking items against pick lists and completing quality checks to ensure the right product reaches the right customer
- Selecting appropriate packaging and preparing parcels safely for transit
- Applying shipping labels and completing dispatch documentation where required
- Supporting B2B and third-party order processing when needed
- Processing returns, replacements, and urgent customer requests in line with agreed processes
- Carrying out basic stock tasks such as stock checks, transfers, replenishment, and keeping stock areas organised
- Working with Customer Service and Operations teams to resolve issues like missing or damaged items
- Maintaining a clean, safe, and organised work area using 5S and housekeeping standards
- Reporting hazards, defects, and near-misses promptly
- Providing basic daily dispatch counts or totals when requested
About You
- You have strong attention to detail and take pride in getting things right, even when working at pace
- You’re comfortable in a fast-moving operational environment with daily targets
- You’re confident using basic admin tools like Excel or Google Sheets and following clear processes
- You’re a reliable team player with clear communication skills
- You take a proactive, solutions-focused approach and raise issues early
- You’re physically able to lift and carry items up to 15kg and work on your feet for periods of time
Nice to have, but not essential
- Previous fulfilment, warehouse, or dispatch experience
- Experience using scanners, packing standards, or working with carriers
- FLT or VNA experience (training can be provided depending on operational need)
Interview Process
- Stage 1: Recruiter Screening Call (15–30 mins)
- Stage 2: Interview with Head of Fulfilment (45 mins)
- Stage 3: Culture / Team Fit Interview (30 mins)
- Offer!
Our process may vary depending on role and availability. We keep candidates informed of any changes.
What’s in it for you?
- Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
- Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
- Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
- Career Growth: Learning allowances, coaching, and development programs.
- Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Our Ways of Working
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach.
Equality, Diversity and Inclusivity
Moonpig Group is committed to creating a workplace where everyone belongs. We celebrate what makes each of us unique and support families, neurodiverse colleagues, and diverse working styles. We have employee-led groups and an EDI committee to ensure every voice is heard and every idea has a place. We’re building a culture where everyone feels safe, supported, and free to be their authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Fulfilment Executive in Tamworth employer: Moonpig
Contact Detail:
Moonpig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Executive in Tamworth
✨Tip Number 1
Get to know the company! Research Buyagift and Red Letter Days, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the interview stages by role-playing common questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your teamwork skills! Since this role is all about working with others, be ready to share examples of how you've collaborated effectively in the past. Highlighting your reliability and communication skills can really set you apart.
✨Tip Number 4
Don't forget to follow up! After your interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fulfilment Executive in Tamworth
Some tips for your application 🫡
Show Your Attention to Detail: When filling out your application, make sure to double-check everything. We love candidates who take pride in getting things right, just like we do in our fulfilment team!
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills that match the role of Fulfilment Executive. We appreciate clarity and directness!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor it to us and the specific role. Mention how your background aligns with our mission of spreading happiness through memorable experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Moonpig
✨Know the Company Inside Out
Before your interview, take some time to research Buyagift and Red Letter Days. Understand their mission, values, and the types of experiences they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Attention to Detail
As a Fulfilment Executive, accuracy is key. Be prepared to discuss how you've ensured precision in past roles, whether it’s through checking orders or maintaining organised workspaces. Bring examples that highlight your attention to detail, especially in fast-paced environments.
✨Show Your Team Spirit
This role requires collaboration with various teams. Think of instances where you’ve worked well within a team, resolved conflicts, or supported colleagues. Highlighting your communication skills and reliability will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like processing returns or managing urgent customer requests. Practise articulating your thought process and solutions clearly, as this will demonstrate your proactive approach and problem-solving skills.
