Range Planning Manager - (12-14 month Fixed Term Contract)

Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we’ve learnt from working remotely and keep the flexibility that’s enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what’s right, Trust & give permission, Delivery matters. We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.

At Moonpig Group our purpose is to create better, more personal connections between people that care about each other. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we’re an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values. These values set our teams and our business up for success in an environment that’s fun, supportive and challenging. They’re the glue that binds us together and we think of them as a platform to help us deliver our best work.

Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions - coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas.

About the Role: As the Range Planning Manager, you will work as part of the UK commercial management team responsible for delivering range analysis and understanding for all product categories within the UK offer, as well as managing the inventory levels to agreed KPI’s. The goal is to ensure that our product ranges are developed cohesively, delivering against both company and customer expectations. This is a critical role in achieving our strategy of the ultimate gifting companion ensuring that we deliver the perfect card range and most relevant attach for all customer missions in an efficient and profitable way.

What you’ll be Doing:

• Develop and implement range strategies: You will work closely with the buying and design teams to develop and implement range strategies that align with the company's goals and objectives. Collaborate with the buying team to identify range gaps and suggest solutions that meet customer needs and align with the company's overall strategy.
• Create range performance dashboards: Understand SKU performance in both sales, profitability as well as in stock turn, profit per impression, etc.
• Analyse data: Identify trends and opportunities, making recommendations to the buying team to improve sales performance and to identify areas for growth.
• Market research: Gather and analyse market research to stay up-to-date on industry trends, competitor activity, and customer preferences.
• Monitor and report on performance: Monitor and report on the performance of product ranges, identifying areas for improvement and making recommendations for change.
• Using data: Plan the number of SKUs needed for all new ranges giving clear direction of any changes to the core SKUs ensuring stock value is on target and risk is mitigated.
• Monitor competitor activity: Stay ahead of the curve and ensure that the company is offering products that are both relevant and competitive.
• Create a dashboard: For continual competitor monitoring both of range depth, pricing strategy and innovation.
• Complete quarterly range reviews: Sign off by Buying Director and UK GM.
• Create and manage range review performance: With operations team.
• Regular analysis: Of the price architecture of the range ensuring this aligns with the customers demands and is delivering our KPI’s.

Manage team: You will manage a team of range planners, providing guidance, support, and coaching to ensure that they are performing to the best of their abilities. You will support their development and focus on their engagement.

What does success look like in this role?

• A highly engaged, motivated & inspired Range Planning team through effective people management.
• A clear purpose for all ranges across cards, gifts and flowers that the business can align on.
• Clear reporting that drives challenge and change across the business in both the short and long term.
• Improved sales and profitability performance for all product ranges.
• Reduced stockholding, wastage and margin loss through improved stock control.
• Creation of new buying strategies based on data and recommendation.

Overall, your job as a Range Planning Manager will involve working with multiple teams, analysing sales data, forecasting demand, and collaborating with buying and design teams to develop and execute product ranges that meet customer expectations and drive business growth.

About you: Strong analytical skills are essential for success in this role. Excellent communication abilities. A collaborative approach and strong teamwork skills are highly valued. Deep understanding of the online retail landscape and consumer behaviour. Experience in Range Planning or a related discipline. A keen eye for detail and a commitment to accuracy.

Moonpig’s Commitment to Equality, Diversity and Inclusivity: At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.