People Coordinator (12 month FTC)

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

About The Role

Join Moonpig as a People Coordinator based in London (hybrid working, 3 days in the office) on a 12 month FTC. You’ll play a key role in supporting the full employee lifecycle, from onboarding to payroll, ensuring a smooth and accurate People Operations experience. We’re looking for someone detail-focused, proactive and confident in a fast-paced environment. This is a hands-on role where you’ll support everything from HR administration and systems updates to employee queries and process improvements, helping keep our People function running smoothly and efficiently.

Key Responsibilities

• Manage end-to-end employee lifecycle processes, including onboarding, internal changes and leaver administration, ensuring accuracy and timeliness.
• Generate employment-related documents such as contracts, offer letters, confirmations, amendments and reference letters, including bulk letter creation.
• Maintain and update HR systems and internal databases, ensuring data accuracy, consistency and compliance.
• Support monthly payroll administration, including preparing and validating data changes and resolving discrepancies ahead of submission.
• Conduct regular data quality checks and support data cleansing initiatives to ensure systems and records remain accurate and compliant.
• Maintain digital employee files with a high level of confidentiality and audit readiness.
• Prepare routine people reports, tracker and dataset and support ad hoc reporting requests.
• Act as a first point of contact for People Operations queries via email, Slack and internal channels.
• Manage the People inbox, prioritising effectively and escalating where needed.
• Support People Operations projects, including improving workflows, updating templates, and enhancing documentation.
• Contribute to initiatives across onboarding, systems, reporting, policy updates and operational efficiency.

About You

• Proven experience in an HR/People Coordinator, HR Administrator, or similar People Operations role.
• Ability to work effectively in a fast-paced environment and quickly get up to speed.
• Strong attention to detail with a high level of accuracy and organisation.
• Excellent written and verbal communication skills.
• Experience supporting onboarding processes, document generation and HR system updates.
• Experience supporting payroll administration or preparing monthly payroll changes.
• Strong proficiency in Google Sheets or Microsoft Excel, with the ability to manage and manipulate data confidently.
• Comfortable using Google Workspace or Microsoft Office tools.
• Ability to manage multiple tasks and deadlines simultaneously.
• A proactive, solutions-focused mindset with a “can-do” approach.
• High level of discretion, confidentiality, and professionalism.
• Experience with HRIS platforms (e.g. Namely) is beneficial.
• Experience supporting data cleansing or HR systems improvement projects is advantageous.
• Experience with reporting or analytics is a plus.
• Familiarity with Slack or similar communication tools is helpful.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

• Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.

Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.