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- Tasks: Lead onboarding projects and manage partner integrations for our gift experience platform.
- Company: Join Buyagift and Red Letter Days, the UK's top gift experience providers, part of the Moonpig Group.
- Benefits: Enjoy a supportive culture, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in delivering happiness through seamless partner integrations and innovative solutions.
- Qualifications: Experience in managing partner integrations, project management skills, and familiarity with modern integration methods required.
- Other info: We celebrate diversity and inclusivity, ensuring everyone feels they belong.
The predicted salary is between 36000 - 60000 £ per year.
About us:
Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.
We’re recruiting a proactive, tech-savvy Integrations Specialist to join us on an initial 9 month FTC, to take the lead in onboarding new partners who want to integrate with our gift experience platform.
This role is essential to helping our partners launch faster, with the best possible booking journeys and technical integrations.
You’ll act as the key coordinator between our platform and our partners — advising on the right integration paths, leading the onboarding journey, and project managing the go-live process. Your expertise will ensure each partner has a smooth, confident rollout of our alternative booking methods.
Key Responsibilities:
- Lead Onboarding Projects: Manage the integration aspect of the partner onboarding lifecycle — from kickoff to go-live — ensuring all tech requirements are met.
- Advise on Integration Options: Guide partners through the best integration pathways based on their systems and capabilities (APIs, third party integrations etc.), and align their journey with our platform\’s booking flow.
- Own Partner Communication: Be the go-to technical contact for our partners during the integration phase. Run regular check-ins, unblock progress, and communicate updates clearly.
- Coordinate Internal Teams: Collaborate with Product, Engineering, Commercial, and Operations teams to deliver each integration project smoothly and on schedule.
- Ensure Technical Readiness: Support partners with integration testing, data flow validation, and issue resolution. Make sure each partner is technically ready for launch.
- Drive Go-Live Execution: Lead the final steps to get a partner live — confirming readiness, running pre-launch checks, and supporting the launch day process.
- Document & Improve: Maintain accurate records of integration status and partner decisions. Share feedback to improve our onboarding processes and documentation.
About you:
- Experience managing external partner integrations, ideally in eCommerce, marketplaces, or SaaS
- Good understanding of modern integration methods (REST APIs, iFrames, SFTP, Webhooks, etc.)
- Good project management skills with the ability to juggle multiple onboarding projects at once
- Confident in leading partner meetings, translating technical detail into business terms (and vice versa)
- Highly organised, with a focus on clear communication and timely follow-through
- Familiarity with booking platforms, availability systems, or experience inventory
- Experience with tools like Jira, Salesforce, DevOps, Slack, or similar project management environments is desirable
We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.
Our mission
For everyone in the UK to create unique memories that last a lifetime
Our vision
To be the most trusted platform in the UK gift experience market
Our Commitment to Equality, Diversity and Inclusivity
We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds – from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.
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Integrations Specialist - 9 month FTC employer: Moonpig
Contact Detail:
Moonpig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integrations Specialist - 9 month FTC
✨Tip Number 1
Familiarise yourself with the integration methods mentioned in the job description, such as REST APIs and Webhooks. Understanding these technologies will not only help you during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your project management skills by preparing examples of how you've successfully managed multiple onboarding projects in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Research Buyagift and Red Letter Days thoroughly, especially their gift experience platform. Understanding their products and services will allow you to tailor your conversations and show genuine interest in their mission.
✨Tip Number 4
Prepare to discuss your communication style and how you translate technical details into business terms. This is crucial for the role, so think of examples where you've successfully bridged the gap between technical and non-technical stakeholders.
We think you need these skills to ace Integrations Specialist - 9 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing partner integrations, especially in eCommerce or SaaS. Use specific examples that demonstrate your understanding of integration methods like REST APIs and project management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their mission of delivering happiness and your ability to communicate technical details effectively to partners.
Showcase Your Project Management Skills: Provide examples of past projects where you successfully managed multiple onboarding processes. Highlight your organisational skills and ability to coordinate with various teams, as this is crucial for the Integrations Specialist role.
Research the Company Culture: Familiarise yourself with Buyagift and Red Letter Days' commitment to equality, diversity, and inclusivity. Reflect this understanding in your application by mentioning how you can contribute to their inclusive culture.
How to prepare for a job interview at Moonpig
✨Understand the Company Culture
Before your interview, take some time to research Buyagift and Red Letter Days. Familiarise yourself with their mission of 'Delivering Happiness' and how they value inclusivity. This will help you align your answers with their core values during the interview.
✨Showcase Your Technical Knowledge
As an Integrations Specialist, you'll need to demonstrate your understanding of modern integration methods like REST APIs and Webhooks. Be prepared to discuss your previous experiences with these technologies and how you've successfully managed partner integrations in the past.
✨Prepare for Project Management Questions
Given the role's focus on managing multiple onboarding projects, expect questions about your project management skills. Have examples ready that showcase your ability to juggle tasks, communicate effectively, and lead meetings with partners.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions that show your interest in the role and the company. Inquire about their current integration challenges or how they measure the success of partner onboarding. This demonstrates your proactive attitude and genuine interest in contributing to their success.
