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- Tasks: Lead the transformation of our supply chain for a more efficient and aligned operation.
- Company: Join Moonpig Group, a leader in online gifting with a heart.
- Benefits: Enjoy competitive pay, flexible working, and a focus on wellbeing.
- Why this job: Make a real impact by shaping the future of our supply chain.
- Qualifications: Proven experience in supply chain transformation and team leadership.
- Other info: Be part of a diverse and inclusive workplace that values every voice.
The predicted salary is between 80000 - 100000 £ per year.
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special.
About the Role
We’re looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands. This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You’ll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency—ensuring we’re set up for success during key seasonal peaks. Working closely with the COO and cross-functional teams, you’ll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth.
Key Responsibilities
- Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working.
- Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams.
- Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness.
- Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control.
- Reduce UK pallet volumes by more than 25% to enable exit from third-party storage.
- Own supply chain planning and stock optimisation using Slim4 and data-led forecasting.
- Lead readiness for key seasonal peaks including Christmas, Valentine’s Day, Mother’s Day and Father’s Day.
- Bring New Markets (USA, Australia, Ireland) into the team’s scope, including Slim4 expansion.
- Lead and develop UK and NL teams through a period of change.
- Coach team leads and assess long-term leadership potential.
- Recommend and implement a sustainable future leadership structure.
- Support external hiring for a permanent lead if required.
- Build capability and accountability across the team.
About You
- Significant experience leading supply chain transformation in e-commerce, retail or FMCG.
- Proven track record of reducing inventory and working capital while maintaining product availability.
- Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination.
- Experience combining teams and embedding consistent ways of working across markets.
- Strong experience managing peak trading cycles in seasonal environments.
- Ability to coach and develop leaders while shaping future team structures.
- Experience implementing supply chain planning tools, ideally Slim4 or similar.
- Exposure to international supply chain operations and multi-market environments.
- Experience in interim or transformation leadership roles.
- Experience reducing warehouse footprint or removing third-party storage.
What’s in it for you?
We believe in empowering our team to do their best work. Enjoy:
- Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
- Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
- Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
- Career Growth: Learning allowances, coaching & development programs.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
Head of Supply Chain employer: Moonpig
Contact Detail:
Moonpig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Supply Chain
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain industry, especially those who might have insights into Moonpig Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by diving deep into Moonpig’s values and mission. Show us how your experience aligns with our goal of spreading joy and making celebrations special. We love candidates who resonate with our heart!
✨Tip Number 3
Don’t just talk about your past roles; share specific examples of how you’ve transformed supply chains before. We want to hear about your successes in reducing stock levels or improving efficiency—numbers speak volumes!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for passionate individuals ready to make an impact!
We think you need these skills to ace Head of Supply Chain
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about transforming supply chains and making a real impact at Moonpig Group.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in supply chain transformation and any relevant achievements that align with what we're looking for. We love seeing how your skills fit our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moonpig
✨Know Your Supply Chain Inside Out
Before the interview, dive deep into the specifics of supply chain management, especially in e-commerce and retail. Familiarise yourself with key metrics like inventory turnover and stock optimisation strategies, as well as tools like Slim4. This will help you speak confidently about how you can transform their supply chain.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams through change. Think about times when you've successfully combined teams or improved processes. Be ready to discuss how you coach and develop leaders, as this role requires strong leadership capabilities.
✨Understand Their Values and Culture
Moonpig Group values creativity, inclusivity, and collaboration. Research their company culture and think about how your personal values align with theirs. During the interview, share how you can contribute to a positive team environment and support their mission of spreading joy.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges, such as managing peak trading cycles or reducing stock value. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your problem-solving skills and strategic thinking.