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- Tasks: Lead employee engagement initiatives and enhance internal communications across the Moonpig Group.
- Company: Join the Moonpig Group, a vibrant company focused on making people feel loved and celebrated.
- Benefits: Enjoy competitive pay, flexible working, private healthcare, and generous holiday allowances.
- Why this job: Make a real impact on workplace culture and help shape a thriving environment.
- Qualifications: Experience in internal communications and a passion for inclusion and culture.
- Other info: Dynamic role with opportunities for personal growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. We help people stay close, no matter the miles with cards, gifts and personal touches delivered with care. We’re led by values that guide how we work and support one another, creating a place where people and ideas thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team.
About the role
We’re on the lookout for a proactive and people-focused Employee Engagement & Experience Manager to take our internal culture to the next level. Sitting within the People Team and reporting to the Head of People Partnering, this newly created role is more than just comms — it’s about owning and evolving the entire employee experience across Moonpig Group.
You’ll lead internal communications for the Cards Division (Moonpig & Greetz), own our employee engagement survey end-to-end, and design inclusive events and initiatives that build true connection. It’s a hands-on role with real strategic scope and ideal for someone excited to shape and deliver meaningful change in a growing, fast-paced business.
We’re after someone with a bias for action from a fast-moving, start up/scale up environment who thrives on variety, brings fresh ideas, and enjoys making things happen. You’ll need confidence and resilience, but you’ll also have plenty of opportunity to influence and shape how we engage and support our people.
Key Responsibilities
- Lead internal communications across the Cards Division, aligning messaging with business goals and values
- Create and deliver engaging content for Slack, presentations, leadership updates, and more
- Support with organising and running events like All Hands, Strategy Days, and leadership sessions
- Support leaders in delivering consistent, impactful communication
- Manage internal channels to ensure content is relevant, timely, and engaging
- Own and lead the employee engagement survey — including pulse checks, data analysis, and follow-through
- Turn engagement insights into clear, actionable plans in partnership with leaders
- Plan and deliver “Moments that Matter” — from onboarding and anniversaries to social events and celebrations
- Champion culture and belonging through inclusive events and recognition initiatives
- Collaborate across the People Team to improve the full employee lifecycle experience
- Gather and act on feedback to continuously improve workplace culture
About You
- Experienced in internal communications and engagement survey delivery
- Comfortable working in “scrappy” environments with limited structure
- Confident partnering with senior stakeholders to influence and inspire action
- Strong writer and storyteller who can cut through the noise
- Practical, hands-on mindset with a bias for action
- Resilient and energised by variety — you’re not afraid to roll up your sleeves
- Open to feedback and ideas — you\\\’re someone who listens, iterates, and adapts
- Passionate about inclusion, culture, and building belonging
Interview Process
- Stage 1: Initial Recruiter Call (15–30 minutes)
- Stage 2: Interview with Hiring Manager (45 minutes)
- Stage 3: Task presentation to a panel including Hiring Manager and People Director (1 hour)
- Offer! 🎉
What’s in it for you?
We believe in empowering our team to do their best work. Enjoy:
💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Our Ways of Working
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.
Moonpig Group\’s Commitment to Equality, Diversity, and Inclusivity
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
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Employee Engagement & Experience Manager employer: Moonpig
Contact Detail:
Moonpig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Engagement & Experience Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with current employees at Moonpig Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews like a pro! Research the company culture and values, and think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they’re all about.
✨Tip Number 3
Don’t shy away from showcasing your personality! During interviews, let your passion for employee engagement and experience shine through. Share stories that highlight your hands-on approach and how you’ve made a difference in past roles.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Employee Engagement & Experience Manager
Some tips for your application 🫡
Be Yourself: We want to see the real you! Let your personality shine through in your application. Share your experiences and what makes you passionate about employee engagement and culture.
Tailor Your Application: Make sure to align your skills and experiences with the job description. Highlight how your background fits the role of Employee Engagement & Experience Manager and how you can contribute to our mission.
Showcase Your Communication Skills: As this role is all about internal communications, demonstrate your writing prowess. Use clear, engaging language and structure your application well to make it easy for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Moonpig
✨Know Your Stuff
Before the interview, dive deep into Moonpig Group's values and mission. Understand how they make people feel loved and celebrated. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous roles in internal communications and employee engagement. Prepare specific examples of how you've successfully led initiatives or events that fostered connection and culture. This will demonstrate your hands-on mindset and bias for action.
✨Engage with Questions
Prepare thoughtful questions about the role and the company culture. Ask about their current employee engagement strategies or how they measure success in this area. This shows that you're proactive and eager to contribute to their mission.
✨Be Authentic
During the interview, let your personality shine through. Share your passion for inclusion and culture, and be open about your ideas for enhancing employee experience. Authenticity can set you apart and resonate well with the hiring team.