At a Glance
- Tasks: Support supplier onboarding, product launches, and marketing planning in a dynamic e-commerce environment.
- Company: Join the Moonpig Group, a leader in online gifting with a heart.
- Benefits: Enjoy competitive pay, private healthcare, flexible working, and generous holidays.
- Other info: Be part of a diverse team that values creativity and inclusivity.
- Why this job: Make a real impact while spreading joy and celebrating special moments.
- Qualifications: Strong attention to detail, organisational skills, and a passion for e-commerce.
The predicted salary is between 30000 - 40000 £ per year.
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special.
About the Role
We're looking for a commercially curious and highly organised Commercial Assistant to join our Commercial team in London. This is a fantastic opportunity for someone looking to build a career in e-commerce, buying or commercial trading. You'll support the team across supplier onboarding, product launches, onsite trading, and marketing investment planning, helping to ensure our products go live smoothly and our customer experience remains engaging and commercially effective. Working closely with teams across Buying, Marketing, Finance, Supply Chain, Content and Legal, you'll gain exposure to the full commercial lifecycle—from bringing new suppliers onboard through to analysing campaign performance and supporting peak trading activity.
Key Responsibilities
- Support the end-to-end onboarding of new suppliers, ensuring all required documentation is complete and accurate.
- Coordinate with Finance, Legal, Supply Chain and Procurement to help activate new suppliers efficiently.
- Maintain supplier documentation and onboarding trackers.
- Create and maintain product SKUs across internal systems.
- Ensure pricing, cost prices, barcodes and promotional information are accurate.
- Carry out daily quality checks on newly published and republished SKUs, including pricing validation.
- Coordinate product imagery, asset collection, photography and sample management.
- Curate onsite product galleries to keep them relevant, engaging and commercially effective.
- Review low-converting galleries and implement improvements.
- Work closely with Content and Marketing teams to support the trading calendar.
- Provide day-to-day support for trading activity, particularly during peak periods.
- Maintain weekly trackers for pricing, promotions and barcode updates.
- Support reporting projects, including subcategory reporting and Tableau data preparation.
- Capture campaign activity across website and CRM channels.
- Track supplier-funded promotional investment and marketing contributions.
- Collate campaign performance feedback for supplier presentations.
- Maintain rolling supplier exposure decks.
- Own and maintain the finance tracker for marketing investment.
About You
- Strong attention to detail with a high level of accuracy.
- Excellent organisational skills with the ability to manage multiple priorities.
- Confident written and verbal communication skills.
- Commercial awareness and a genuine interest in e-commerce and online retail.
- Proactive approach with a solutions-focused mindset.
- Comfortable working with data, spreadsheets and reporting tools.
- Ability to build strong relationships across multiple teams and stakeholders.
- Basic Photoshop or image editing skills.
- Curiosity to understand what drives commercial performance.
- Comfortable working in a fast-paced environment.
- Confidence to take ownership of tasks from start to finish.
- Resilient and adaptable, particularly during busy trading periods.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs.
Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
Commercial Assistant employer: Moonpig
At Moonpig Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong focus on employee wellbeing, competitive pay, and ample opportunities for career growth, we empower our team to thrive while making a meaningful impact in the e-commerce space. Our commitment to diversity and collaboration ensures that every voice is valued, creating a supportive environment where creativity and innovation can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Assistant
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Moonpig is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Moonpig and demonstrate your commitment to the field.
We think you need these skills to ace Commercial Assistant
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Commercial Assistant at Moonpig, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Commercial Assistant at Moonpig. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Moonpig
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
