At a Glance
- Tasks: Own the roadmap for identity verification and authentication, balancing user experience with compliance.
- Company: Join MoonPay, a leading crypto company transforming value movement globally.
- Benefits: Enjoy competitive salary, equity options, flexible time off, and wellness perks.
- Other info: Hybrid work model with opportunities for professional growth and development.
- Why this job: Make a real impact in a fast-paced environment while tackling exciting challenges.
- Qualifications: 4+ years in product management with a focus on identity verification and KYC.
The predicted salary is between 54000 - 66000 £ per year.
About MoonPay
MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia. AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters. You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together. The bar is high. The pace is real. We're building for what's next, for humans and agents.
Recent recognition: Forbes' America's Best Startup Employers 2026. 2nd in Crypto Services on Fortune's inaugural Crypto 100, The Sunday Times Best Places to Work two years running.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.
Locations Supported: London, UK. Relocation available: No. Work pattern: This role will be hybrid.
About the Opportunity
In this role, you will own the roadmap for the systems that establish and verify who a MoonPay customer is, from sign-in through KYC clearance. This spans authentication (sign-in, MFA, session security), identity verification (KYC tiers, risk scoring, sanctions screening), and document verification, the vendor-driven flows that sit inside the KYC funnel.
You will sit within the Identity team and work closely with Compliance, Risk/Fraud, Legal, and Engineering, as well as the third-party identity verification vendors MoonPay relies on. Your work will directly impact onboarding conversion, fraud loss, and MoonPay's ability to operate compliantly across multiple countries, balancing customer experience against risk and regulatory requirements on every decision. This is a great opportunity for someone who wants to own a product area where user experience, fraud risk, and hard regulatory constraints all collide, and who's motivated by getting that balance right rather than optimizing for just one of the three.
What You Will Do
- Own the roadmap for authentication and identity verification, prioritising across conversion, fraud/risk reduction, and regulatory requirements.
- Drive improvements to onboarding funnels, reducing drop-off in document capture and verification while maintaining or improving fraud and conversion rates.
- Manage and evaluate third-party KYC/IDV vendor relationships, including performance, cost, and regional coverage.
- Partner with Compliance and Legal to translate regulatory requirements into product specs and rollout plans.
- Work with Engineering to ship changes to authentication flows without introducing account-takeover or fraud exposure.
- Define and track funnel metrics.
- Represent Identity in cross-functional planning with Risk, Fraud, Compliance, and Legal stakeholders.
About You
Must-have experience and skills:
- 4+ years of product management experience, with meaningful time spent on identity verification, KYC/AML, fraud, or authentication/security products.
- Working familiarity with KYC/AML concepts and authentication concepts.
- Experience managing or evaluating third-party identity/KYC vendors.
- Comfort operating in a regulated, multi-region environment where the same feature behaves differently by jurisdiction.
Nice-to-have experience:
- Background in fintech, crypto, or another regulated marketplace.
- Experience with sanctions screening, PEP/adverse media checks, or transaction monitoring.
Bonus Points:
- Experience with crypto-native authentication (wallet-based sign-in, sign-in with Ethereum) or crypto compliance requirements.
Benefits & Perks
- Competitive salary package
- Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
- Moonshot award: we honour exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
- Pension: employer contributions from day one
- Employee referral program: refer great people, earn 10K in USDC
- Flexible Time Off: choose when to work and when to switch off
- Birthday leave: take the day off to celebrate you
- Enhanced parental leave: more time with family, no second thought
- Hybrid working schedule: work fully remotely or from your nearest Moonbase
- Commuter benefits: public transport to and from the office
- Private healthcare benefits: to protect you and your loved ones
- Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
- Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
- Lunch credit: meals covered on the days you're in the office
- Home office setup allowance: build the home office of your dreams
- Remote working allowance: those working fully remotely get a little extra for utilities
- Monthly product budget and zero-fee crypto transactions
- $1,000 Annual training budget: we support your learning journey
- High Potential Program: structured development, mentorship, and stretch opportunities
- Regular remote company offsites: high-impact in-person sessions and hackathons
- (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
- (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Product Manager, Identity employer: MoonPay
MoonPay is an exceptional employer that prioritises employee engagement and organisational effectiveness, offering a dynamic hybrid work environment. With a strong focus on professional growth, employees are encouraged to develop their skills while collaborating with diverse teams across the globe. The company fosters a high-performance culture, ensuring that every team member has the opportunity to contribute meaningfully to its innovative mission.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Identity
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like MoonPay!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at MoonPay would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at MoonPay through your school's career services!
We think you need these skills to ace Product Manager, Identity
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, Identity, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager, Identity position at MoonPay. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at MoonPay
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
