Principal Product Manager - Payments

About MoonPay

We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Crypto, stablecoins and blockchain are tools for global financial empowerment, giving people and businesses more control over their money, their digital assets, and their future.

What we do

MoonPay is a unified payments platform for digital currency, making it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in.

Proven at scale, trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future.

This is an opportunity to help shape systems, not just scale them. We’re committed to doing it right, fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia.

About the Opportunity

You’ll own fiat money movement across MoonPay’s on-ramp and off-ramp experiences: the systems and journeys that bridge CeFi to DeFi on fiat rails. This includes the end-to-end customer experience, the operational tooling and workflows that keep money moving, and the core payment capabilities that underpin great UX, scale, reliability, and economics.

This is a principal-level role with portfolio ownership, heavy cross-functional leadership, and strong commercial accountability. Your vision will directly impact user growth, partner adoption, and the geographic expansion of MoonPay’s payment capabilities.

What you will do

• Define and execute a cohesive global product strategy to drive alignment with company-wide growth objectives and ambitious revenue targets.
• Create and deliver the roadmap for Payments teams that encompasses Card payments, Banking rails, and APMs across the US, EU, and APAC.
• Foster a commercially-minded, data-driven product culture using analysis, market research, and ROI analysis to justify investment and define success.
• Partner closely with Engineering, Design, Marketing, Compliance, and Customer Experience teams to deliver best-in-class payment solutions.
• Drive product launches, market research, user discovery initiatives, and continuous optimization post-launch, ensuring measurable business impact.
• Manage strategic partnerships, vendor relationships, and regulatory engagements critical to expanding MoonPay’s payment services globally.

About You

• 6+ years in product management, with at least 3 years leading global cross-functional teams.
• Proven track record delivering large-scale payment products with measurable impacts on user growth, revenue generation, and geographic expansion.
• Proven experience in launching payment capabilities for global consumers or mass-market users.
• Deep expertise in traditional and emerging payment systems, including card networks, issuing platforms, crypto banking, and consumer fintech applications.
• Strong technical understanding of payment optimisation, ML-driven fraud prevention, regulatory frameworks, and PCI DSS compliance.
• Excellent stakeholder management skills, capable of navigating complex regulatory environments and building effective partnerships across financial institutions, tech providers, and regulatory bodies.
• Data-driven approach with proven experience leveraging analytics, experimentation frameworks, and user research to inform strategic decisions.
• A great attitude and team player.

This position requires exceptional strategic vision, deep expertise in payment infrastructure, and the ability to lead cross-functional teams. You will balance regulatory complexity with innovative product execution, always prioritising user experience and measurable business outcomes.

What you will be working with/on…

• Strategic alignment and roadmap management across Payments products.
• Innovative payment infrastructures bridging Web2 and Web3 ecosystems to drive global adoption and growth.
• Regulatory engagement and compliance frameworks to ensure seamless global expansion.
• Analytics and optimisation tools that enhance product performance, user engagement, and financial outcomes.
• Cross-functional collaboration to foster a high-performing, innovative payments product team.

BLOCK Values

• B - Be Hungry
• L - Level Up
• O - Own It
• C - Crypto Curious
• K - Kaizen

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits & Perks

• Competitive salary package.
• Equity package: All employees have ownership at MoonPay.
• Pay for performance equity bonus.
• Moonshot award: Exceptional impact recognition.
• Unlimited holidays.
• Hybrid working schedule.
• Private Healthcare benefits.
• Enhanced parental leave.
• Annual training budget.
• Home office setup allowance.
• Remote working allowance.
• Monthly budget to spend on our products and zero fee crypto transactions.
• Employee referral programme.
• Regular remote company offsites.

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, free of harassment, racism, and discrimination. We are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.