At a Glance
- Tasks: Shape a high-performance culture and support leaders in driving organisational effectiveness.
- Company: Join MoonPay, a leading crypto company transforming value movement globally.
- Benefits: Enjoy competitive salary, equity options, flexible time off, and wellness perks.
- Other info: Hybrid working model with opportunities for growth and development.
- Why this job: Make a real impact in a fast-paced environment with innovative technology.
- Qualifications: Experience in HR roles, especially in fast-paced tech environments.
The predicted salary is between 70000 - 90000 £ per year.
About MoonPay
MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia. AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters. You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together. The bar is high. The pace is real. We're building for what's next, for humans and agents.
Recent recognition: Forbes' America's Best Startup Employers 2026. 2nd in Crypto Services on Fortune's inaugural Crypto 100, The Sunday Times Best Places to Work two years running.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.
About the Opportunity
MoonPay is looking for a Senior People Partner to play a critical role in shaping a high-performance, engaged, and scalable global organization. As a trusted advisor to leaders and managers, you will partner closely with business teams across multiple regions to drive organizational effectiveness, strengthen leadership capability, and foster a culture where employees can do their best work. This role combines strategic People Partnering with hands-on HR advisory expertise. You'll support leaders through organizational change, employee relations matters, performance management, and workforce planning while ensuring our people practices remain aligned with business objectives. You'll also help create and maintain policies, enhance employee engagement initiatives, and contribute to building a world-class employee experience across our international workforce. As a key member of the People Team, you will navigate complex people challenges across multiple jurisdictions while ensuring consistency in employee experience and alignment with local employment requirements. The successful candidate will bring expertise in US employment practices, alongside experience supporting globally distributed teams and leaders across different regions, cultures, and regulatory environments. This role is based out of our London office on a Hybrid basis and will partner with stakeholders across the United States, EMEA, and other international locations.
What you will do
- Provide expert HR advisory support across employee relations matters, including performance management, grievance investigations, disciplinary processes, absence management, and workplace conflict resolution.
- Manage complex employee lifecycle processes including Performance Improvement Plans (PIPs), exits, restructures, and legal-risk-related people matters, partnering with Legal and external counsel where appropriate.
- Develop, review, and maintain global People policies, processes, and frameworks while ensuring compliance with US employment legislation and alignment with local requirements in other jurisdictions.
- Partner with senior leaders and managers globally to drive organizational design, workforce planning, change management, and organizational effectiveness initiatives.
- Coach and develop managers to strengthen leadership capability, improve team performance, and effectively navigate people-related challenges across diverse teams and geographies.
- Lead employee engagement initiatives, leveraging employee feedback and people data to improve engagement, retention, and organizational health across the business.
- Support on operational tasks across the full employee lifecycle, as needed.
- Maintain a data-driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership.
About You
- Significant experience in a People Partner, HR Business Partner, or equivalent role supporting fast-paced, scaling, or technology-driven organizations.
- Strong expertise in US employee relations, employment law, performance management, investigations, disciplinary processes, and complex people case management.
- Proven experience supporting globally distributed teams and leaders across multiple countries, with the ability to navigate differing employment practices, cultural considerations, and regulatory requirements.
- Demonstrated success leading organizational change initiatives, supporting organizational design, and influencing leaders through periods of growth and transformation.
- Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience, compliance obligations, and risk management considerations.
- Highly analytical, pragmatic, and solution-oriented, with the ability to build trusted relationships and operate effectively in ambiguous environments.
- Demonstrated ability to leverage AI and automation tools to augment workflows and analyse data, with a forward-thinking approach to AI integration.
Benefits & Perks
- Competitive salary package
- Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
- Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
- Pension: employer contributions from day one
- Employee referral program: refer great people, earn 10K in USDC
- Flexible Time Off: choose when to work and when to switch off
- Birthday leave: take the day off to celebrate you
- Enhanced parental leave: more time with family, no second thought
- Hybrid working schedule: work fully remotely or from your nearest Moonbase
- Commuter benefits: public transport to and from the office
- Private healthcare benefits: to protect you and your loved ones
- Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
- Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
- Lunch credit: meals covered on the days you're in the office
- Home office setup allowance: build the home office of your dreams
- Remote working allowance: those working fully remotely get a little extra for utilities
- Monthly product budget and zero-fee crypto transactions
- $1,000 Annual training budget: we support your learning journey
- High Potential Program: structured development, mentorship, and stretch opportunities
- Regular remote company offsites: high-impact in-person sessions and hackathons
- (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
- (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior People Partner (ER) in London employer: MoonPay
MoonPay is an exceptional employer that prioritises employee engagement and organisational effectiveness, offering a dynamic hybrid work environment. With a strong focus on professional growth, employees are encouraged to develop their skills while collaborating with diverse teams across the globe. The company fosters a high-performance culture, ensuring that every team member has the opportunity to contribute meaningfully to its innovative mission.
StudySmarter Expert Advice🤫
We think this is how you could land Senior People Partner (ER) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at MoonPay!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at MoonPay.
We think you need these skills to ace Senior People Partner (ER) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at MoonPay. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to MoonPay and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at MoonPay. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to MoonPay's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at MoonPay
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with MoonPay.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at MoonPay will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact MoonPay and how you would contribute to adapting HR strategies.
