Product Compliance Manager in London

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.

At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently.

Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable.

As a Product Compliance Manager, you will be responsible for ensuring MoonPay's products and services are designed and operate in full compliance with global and local regulations. You will work closely with our Product, Engineering, Legal and Risk teams to ensure compliance through the entire product development lifecycle. This role requires a deep understanding of crypto, blockchain technology and complex regulatory landscape.

What you will do

• Product Compliance: Be embedded with Product and Engineering to ensure that compliance requirements are incorporated from product ideation through launch and ongoing management.
• Serve as the primary compliance liaison for Product, Engineering and Design teams you’re aligned with, facilitating their work.
• Consolidate compliance requirements from various stakeholders.
• Highlight potential areas of disconnect or opportunity between compliance requirements and business priorities.
• Identify, escalate and facilitate conversations between compliance stakeholders to ensure comprehensive and consolidated requirements.
• Maintain a compliance playbook that centralizes regulatory requirements, documentation needs, checklists, approval workflows for all new products or enhancements.
• Work closely with the Compliance Risk team to conduct product risk assessments for new products or enhancements, identifying potential vulnerabilities and recommending mitigation strategies.
• Work with Compliance Leadership to outline a comprehensive regulatory requirements framework that is easily digestible for product, engineering and operations teams to operationalize.
• Present new product initiatives to the greater Compliance organization.

Project Management (Compliance Operations)

• Develop Business Requirements Documents to facilitate implementation of compliance processes with Operations and Product.
• Liaison with Product and Operations to ensure all regulatory requirements have been met, pre and post implementation.
• Consolidate requirements across jurisdictions and identify efficiencies or areas of optimization.
• Ensure all necessary documentation (internal policies and procedures) are updated to reflect the new product or enhancement that was launched.
• Provide regular reporting to the Compliance Leadership team on new products or enhancements as well as progress on implementation.

About You

• 5-7 years of experience in compliance.
• Professional experience in cryptocurrency required.
• Proven ability to collaborate with others, both internally and externally.
• Knowledge of global regulatory agencies and regulations.
• Experience with risk and compliance requirements in various global jurisdictions.
• Strong analytical thinker with the ability to identify and assess risks.
• Excellent problem-solver with the ability to develop and implement solutions.
• Effective communicator who can explain complex issues to both technical and non-technical audiences.
• Proactive and detail-oriented with a strong understanding of regulations.

Bonus Qualifications

• Professional certifications (CRMP, CRCM, CCEP, etc.).
• Experience in a startup environment.

What’s in it for you

• Competitive salary package.
• Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay.
• Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards.
• Unlimited holidays: We give you the autonomy to choose when to work.
• Hybrid working schedule: Work fully remotely or at a Moonbase.
• Private Healthcare benefits.
• Enhanced parental leave.
• Annual training budget.
• Home office setup allowance.
• Remote working allowance.
• Monthly budget to spend on our products and zero fee crypto transactions.
• Employee referral programme: Refer great people to receive 10K in USDC.
• Regular remote company offsites.
• Working in a disruptive and fast-growing company where excellence is rewarded.

MoonPay is an equal opportunity employer. We welcome applicants from all backgrounds and experiences. If you require accommodations for the interview process, please let us know.

MoonPay is also committed to diversity and inclusion in the workplace and is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.