At a Glance
- Tasks: Shape a high-performance culture and support leaders in a dynamic global organisation.
- Company: Join MoonPay, a fast-growing tech company with a focus on innovation and inclusivity.
- Benefits: Enjoy competitive salary, equity options, unlimited holidays, and a hybrid working schedule.
- Other info: Be part of a diverse team committed to creating a respectful and inclusive workplace.
- Why this job: Make a real impact by enhancing employee experience and driving organisational effectiveness.
- Qualifications: Experience in HR roles, strong knowledge of US employment law, and global team support.
The predicted salary is between 70000 - 90000 £ per year.
About the Opportunity
Moon Pay is looking for a Senior People Partner to play a critical role in shaping a high‑performance, engaged, and scalable global organization.
As a trusted advisor to leaders and managers, you will partner closely with business teams across multiple regions to drive organizational effectiveness, strengthen leadership capability, and foster a culture where employees can do their best work.
This role combines strategic People Partnering with hands‑on HR advisory expertise.
You'll support leaders through organizational change, employee relations matters, performance management, and workforce planning while ensuring our people practices remain aligned with business objectives.
You'll also help create and maintain policies, enhance employee engagement initiatives, and contribute to building a world‑class employee experience across our international workforce.
As a key member of the People Team, you will navigate complex people challenges across multiple jurisdictions while ensuring consistency in employee experience and alignment with local employment requirements.
The successful candidate will bring expertise in US employment practices, alongside experience supporting globally distributed teams and leaders across different regions, cultures, and regulatory environments.
This role is based out of our London office on a hybrid basis and will partner with stakeholders across the United States, EMEA, and other international locations.
What you will do
- Provide expert HR advisory support across employee relations matters, including performance management, grievance investigations, disciplinary processes, absence management, and workplace conflict resolution.
- Manage complex employee lifecycle processes including Performance Improvement Plans (PIPs), exits, restructures, and legal‑risk‑related people matters, partnering with Legal and external counsel where appropriate.
- Develop, review, and maintain global People policies, processes, and frameworks while ensuring compliance with US employment legislation and alignment with local requirements in other jurisdictions.
- Partner with senior leaders and managers globally to drive organizational design, workforce planning, change management, and organizational effectiveness initiatives.
- Coach and develop managers to strengthen leadership capability, improve team performance, and effectively navigate people‑related challenges across diverse teams and geographies.
- Lead employee engagement initiatives, leveraging employee feedback and people data to improve engagement, retention, and organizational health across the business.
- Support on operational tasks across the full employee lifecycle, as needed.
- Maintain a data‑driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership.
About You
- Significant experience in a People Partner, HR Business Partner, or equivalent role supporting fast‑paced, scaling, or technology‑driven organizations.
- Strong expertise in US employee relations, employment law, performance management, investigations, disciplinary processes, and complex people case management.
- Proven experience supporting globally distributed teams and leaders across multiple countries, with the ability to navigate differing employment practices, cultural considerations, and regulatory requirements.
- Demonstrated success leading organizational change initiatives, supporting organizational design, and influencing leaders through periods of growth and transformation.
- Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience, compliance obligations, and risk management considerations.
- Highly analytical, pragmatic, and solution‑oriented, with the ability to build trusted relationships and operate effectively in ambiguous environments.
- Demonstrated ability to leverage AI and automation tools to augment workflows and analyse data, with a forward‑thinking approach to AI integration.
Benefits & Perks
- Competitive salary package
- Equity package: all employees have ownership at Moon Pay
- Pay for performance equity bonus: those who drive outsized outcomes receive outsized rewards
- Moonshot award: we honor exceptional impact – 10 employees twice a year, each earning a $250,000 equity grant
- Unlimited holidays: we give you the autonomy to choose when to work (and when to switch off)
- Hybrid working schedule: work fully remotely or your nearest Moonbase, the choice is yours
- Private Healthcare benefits: to protect you and your loved ones
- Enhanced parental leave: so you can spend more time with your loved ones without a second thought
- Annual training budget: we support your training journey every step of the way
- Home office setup allowance: create the home office of your dreams
- Remote working allowance: those working fully remotely get a little extra for utilities
- Monthly budget to spend on our products and zero fee crypto transactions: cultivate your inner DEGEN
- Employee referral programme: great people know great people, refer them to receive 10K in USDC
- Regular remote company offsites: meet your colleagues regularly for high impact in person sessions and hackathons
- Working in a disruptive and fast‑growing company where excellence is rewarded
At Moon Pay we believe that every voice matters.
We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.
We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.
Moon Pay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities.
Please inform our Talent Team if you need any assistance completing any forms or otherwise participating in the application process.
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Senior People Partner employer: MoonPay Inc.
MoonPay is an exceptional employer that fosters a high-performance culture, offering competitive salaries, equity packages, and unlimited holidays to support work-life balance. With a commitment to employee growth through annual training budgets and a hybrid working model, employees can thrive in a diverse and inclusive environment while contributing to innovative projects on a global scale from our London office.
