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- Tasks: Join us as a Dual Fuel Smart Meter Engineer, handling emergency and maintenance jobs while installing smart meters.
- Company: M Group Services is a leading provider in essential infrastructure services across the UK & Ireland.
- Benefits: Enjoy a competitive salary, bonuses, 22 days leave, pension scheme, and discounts on various purchases.
- Why this job: Be part of a growing company that values safety, customer service, and offers career progression opportunities.
- Qualifications: You need CCN1/CMA1/CMA3 with MET1 or NVQ Level 2 Smart Metering experience and effective customer service skills.
- Other info: Mandatory drug screening and background checks are required for all candidates.
The predicted salary is between 31800 - 42000 £ per year.
About The Role
We are proud to be recruiting on behalf of E.ON and we have the perfect opportunity for individuals who are seeking to build a career with a leading provider in the gas and electric metering market.
MGroup have a long-term strategy to deliver extended services for a number of large energy suppliers. This is an exciting time to join our business and be a part of our continued growth.
We currently have roles available in Plymouth & Truro.
As one of our engineers, you will be primarily responsible for responding to emergency and maintenance jobs. It is also expected that you may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers, ensuring that all jobs are completed timely and that the customers are well informed on the benefits and safe usage of their smart meter.
What’s in it for you
- £37,823 basic salary, realistic OTE £48k per annum (£40,974 basic salary if you live in London inside the M25)
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Uncapped additional productivity related bonus
- Additional Skill set bonus – £1000 added to salary for 3phase and/or Medium Pressure
- Regular overtime paid at time and a half and double time on Sundays
- Shift allowance payments
- More detail about the shifts and bonus scheme will be discussed at interview.
- 22 days annual leave + 8 bank holidays
- Additional year annual leave entitlement for 3rd/4th & 5th year, capped at 25 days
- Pension Scheme
- Sick Pay
- Company van and fuel card
- Opportunity to progress your career in a thriving business
You will also get access to My Rewards which provides amazing reductions on 1000s of purchases including Mobile Phone, Utility bill & top retail brand discounts such as:
- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
What you’ll need to be successful
We promise to deliver the best service to our customers. To be able to achieve this, we strive for our skilled Engineers to be passionate and take a real pride in what they do. You will also:
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Have previous MOCOPA experience to multi rate level (3 phase is beneficial)
- Ideally have been registered on the EUSR portal (not essential)
- Effective customer service skills
- Full, current manual driving licence (maximum 6 points)
- Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential
Please note, we take customer and colleague safety very seriously. All candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All offers of employment will also be subject to a DBS and relevant vetting checks alongside a colour vision test.
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Engineering and Information Technology
- Industries: Specialty Trade Contractors
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Dual Fuel Smart Meter Engineer employer: Moonkitten
Contact Detail:
Moonkitten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer
✨Tip Number 1
Familiarize yourself with the specific requirements for CCN1, CMA1, CMA3, and MET1 certifications. Highlighting your qualifications in these areas during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively communicated with clients in previous roles. This will demonstrate your commitment to providing excellent service, which is crucial for this position.
✨Tip Number 3
If you have MOCOPA experience, be ready to discuss it in detail. Employers value practical experience, especially when it comes to multi-rate levels, so make sure to emphasize your hands-on knowledge.
✨Tip Number 4
Research M Group Services and their commitment to safety and customer service. Being knowledgeable about the company’s values and culture will help you align your answers during the interview and show that you're a good fit.
We think you need these skills to ace Dual Fuel Smart Meter Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Dual Fuel Smart Meter Engineer position. Understand the responsibilities, required qualifications, and the company culture at M Group Services.
Highlight Relevant Experience: When writing your application, emphasize your experience with smart meters, particularly any CCN1, CMA1, CMA3, and MET1 qualifications. Mention any previous roles that involved customer service and technical skills relevant to the position.
Showcase Customer Service Skills: Since excellent customer service is a key part of this role, include specific examples in your application that demonstrate your ability to communicate effectively and provide outstanding service to customers.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to make your application stand out to recruiters.
How to prepare for a job interview at Moonkitten
✨Show Your Technical Skills
Make sure to highlight your qualifications such as CCN1, CMA1, CMA3, and MET1 during the interview. Discuss your experience with installing gas and electric smart meters, as well as any relevant MOCOPA experience you have.
✨Demonstrate Customer Service Excellence
Since providing excellent customer service is a key part of the role, be prepared to share examples of how you've successfully handled customer interactions in the past. Show that you understand the importance of keeping customers informed about their smart meters.
✨Discuss Safety Protocols
Given the emphasis on safety in this role, be ready to talk about your understanding of safety protocols and procedures. Mention any relevant training or certifications you have that demonstrate your commitment to safety in the workplace.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, growth opportunities, and the specifics of the job role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
