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- Tasks: Join us as a Dual Fuel Smart Meter Engineer, handling installations and emergency jobs.
- Company: M Group Services is a leading provider in essential infrastructure services across the UK & Ireland.
- Benefits: Enjoy a competitive salary, bonuses, 22 days leave, pension scheme, and career progression opportunities.
- Why this job: Be part of a growing company that values safety, customer service, and workforce diversity.
- Qualifications: You need relevant smart metering qualifications and effective customer service skills.
- Other info: Candidates will undergo mandatory drug screening and background checks.
The predicted salary is between 37823 - 48000 £ per year.
We are proud to be recruiting on behalf of E.ON and we have the perfect opportunity for individuals who are seeking to build a career with a leading provider in the gas and electric metering market. MGroup have a long-term strategy to deliver extended services for a number of large energy suppliers. This is an exciting time to join our business and be a part of our continued growth. We currently have roles available in Plymouth & Truro.
As one of our engineers, you will be primarily responsible for responding to emergency and maintenance jobs. It is also expected that you may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe usage of their smart meter.
What’s in it for you…
- £37,823 basic salary, realistic OTE £48k per annum (£40,974 basic salary if you live in London inside the M25)
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Uncapped additional productivity related bonus
- Additional Skill set bonus - £1000 added to salary for 3phase and/or Medium Pressure
- Regular overtime paid at time and a half and double time on Sundays
- Shift allowance payments
- 22 days annual leave + 8 bank holidays
- Additional year annual leave entitlement for 3rd/4th & 5th year, capped at 25 days
- Pension Scheme
- Sick Pay
- Company van and fuel card
- Opportunity to progress your career in a thriving business
What you’ll need to be successful…
We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in what they do. You will also:
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 Smart Metering
- Dual Fuel Experience installing gas and electric smart meters
- Have previous MOCOPA experience to multi rate level (3 phase is beneficial)
- Ideally have been registered on the EUSR portal (not essential)
- Effective customer service skills
- Full, current manual driving licence (maximum 6 points)
- Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential
Please note, we take customer and colleague safety very seriously, all candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All offers of employment will also be subject to a DBS and relevant vetting checks alongside a colour vision test.
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets. At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
Dual Fuel Smart Meter Engineer employer: Moonkitten Textiles
Contact Detail:
Moonkitten Textiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer
✨Tip Number 1
Familiarise yourself with the latest smart meter technologies and regulations. Being knowledgeable about SMETS2 and the installation process will not only boost your confidence but also impress the hiring managers during any discussions.
✨Tip Number 2
Network with current or former Dual Fuel Smart Meter Engineers. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when you apply through our website.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your skills related to gas and electric smart meters. Practising common scenarios you might encounter on the job can give you an edge during the interview process.
✨Tip Number 4
Demonstrate your commitment to customer service in your interactions. Since this role heavily focuses on customer satisfaction, showcasing your ability to communicate effectively and handle customer queries will set you apart from other candidates.
We think you need these skills to ace Dual Fuel Smart Meter Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Dual Fuel Smart Meter Engineer. Tailor your application to highlight relevant experience and skills that match these expectations.
Highlight Relevant Qualifications: Make sure to emphasise your qualifications such as CCN1, CMA1, CMA3, and MET1. If you have NVQ Level 2 Smart Metering or MOCOPA experience, be sure to mention these prominently in your CV and cover letter.
Showcase Customer Service Skills: Since effective customer service is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively and handle customer inquiries or issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moonkitten Textiles
✨Showcase Your Technical Skills
Make sure to highlight your qualifications such as CCN1, CMA1, CMA3, and MET1 during the interview. Discuss your experience with installing gas and electric smart meters, as well as any relevant MOCOPA experience you have.
✨Demonstrate Customer Service Excellence
Since customer service is a key part of the role, prepare examples of how you've provided excellent service in previous positions. Be ready to discuss how you would inform customers about the benefits and safe usage of their smart meters.
✨Prepare for Safety Discussions
Given the emphasis on safety, be prepared to talk about your understanding of safety protocols in the field. Familiarise yourself with the mandatory drug and alcohol screening process and express your commitment to maintaining a safe working environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, growth opportunities, and the specifics of the bonus scheme. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
