Sales Development Team Lead

Location: London

Employment Type: Full time

Location Type: On-site

Department: Sales

About us: Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done.

We work with ambitious teams across Europe and the US, from AI-native companies to established, high-growth organisations scaling internationally and through acquisition. These teams don’t buy software for features; they buy leverage. The ability to run faster, cleaner, and with more control as complexity compounds.

To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology. If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category is genuinely up for grabs - this is it.

Our Sales team is looking for a high-calibre Sales Development Manager to own and develop our outbound function. You'll be the person who turns a group of hungry sales associates into a precision pipeline machine, setting the standard, building the playbook, and coaching the team to consistently hit and exceed targets. AI is how your team moves faster than the competition: better research, sharper sequences, smarter prioritisation.

This is a hands-on leadership role. You'll be close to the work, running call reviews, shaping sequences, holding the bar on quality, and creating the conditions for your team to grow fast. You'll report into our Head of RevOps and work closely with the AE team to ensure a tight handoff and strong pipeline conversion.

If you take genuine pride in building an exceptional team, have strong opinions about what good outbound looks like, and want to do it at a company where the product is genuinely differentiated, we'd love to hear from you. Humaans is at the stage where the decisions you make now shape the company for years. You'll be building an AI-native sales development function, defining what it looks like, how it operates, and who it becomes. That work will compound for the next decade.

Focus/Ownership:

• You’ll own the outbound sales function end-to-end: team performance, pipeline contribution, process, and development.
• You’ll set the outbound strategy, refining the playbook, perfecting ICP targeting, and using AI-assisted tooling to build sequences that adapt faster than a human-only process can.
• You’ll coach and develop your team through structured 1:1s, call reviews, and live deal support, creating a culture of continuous improvement and high performance.
• You’ll work closely with AEs and Revenue Operations to ensure strong pipeline quality, healthy conversion rates, and a seamless handoff process.
• You’ll use data and AI-powered analytics to drive decisions, tracking activity metrics, pipeline contribution, and conversion rates, and using AI tooling to surface patterns faster and act on them sooner.
• You’ll recruit, onboard, and ramp new sales associates, and build the foundations that allow the team to scale with the business.

Requirements:

• 5+ years in outbound sales, with at least 2 years managing or leading a BDR or SDR team in a B2B SaaS environment.
• A track record of building pipeline consistently and coaching others to do the same; you know what good looks like and you can teach it.
• Deep familiarity with outbound tooling and sequencing platforms, including how to layer AI features into how the team operates day-to-day.
• Strong analytical instincts, comfortable using data to diagnose underperformance and make the case for process changes.
• Has built or refined an outbound workflow using AI and can speak to what changed in output quality, speed, or conversion.
• Experience working in a high-growth, VC-backed environment where the pace is high and the playbook is still being written.
• A coaching-first mentality: you measure your success by what your team produces, not what you do individually.
• Clear, direct communicator who can influence up, down, and across the organisation.

This is an in-person role. Our GTM team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays.

Our Commitment to Diversity:

At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Privacy notice:

We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time.