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For Companies At a Glance
- Tasks: Assist customers, run events, and support community engagement in a vibrant library setting.
- Company: Newham Libraries, dedicated to inclusive and community-led services.
- Benefits: Competitive salary, fixed-term contract, and the chance to make a difference.
- Why this job: Join a passionate team and inspire others through reading and digital engagement.
- Qualifications: Customer care skills, library experience, and a love for reading and STEM activities.
- Other info: Opportunity to work in a diverse environment with a focus on equality and safeguarding.
The predicted salary is between 30000 - 31611 £ per year.
Newham Libraries is inviting applications for a senior library assistant in Stratford. The position is a 2-term contract at a fixed rate of £30,288 – £31,611 per annum, ending 31 March 2027.
About the Library Service
The library network across Newham delivers high quality collections and events, with a focus on inclusive, community-led engagement. Priorities include a relevant book stock, a strong digital lending service and meaningful outreach to families and young people.
Key Responsibilities
- Assist customers with transactions, shelving, layout and basic digital skills sessions.
- Provide information provision, sign-posting and run or support events (e.g. Under 5 storytimes).
- Support outreach activities or resident forums as required.
- Open and close the building, take bookings and payments, oversee staff activity and conduct cashing/banking functions as a duty manager.
Qualifications and Experience
- Excellent customer care skills, genuine passion for library services and a love of reading.
- Experience in a library or similar customer-focused role, with strong literacy, numeracy and IT skills.
- Enjoyment of STEM and digital engagement, and a track record of running engaging activities.
- Ability to work effectively with the public and in a team environment.
Application Information
Closing date: 8 February 2026.
Equality, Diversity, and Safeguarding
Newham is committed to an inclusive, anti-racist environment. Applications are considered on merits regardless of age, disability, ethnicity, faith, gender identity or sexual orientation. The role involves working with children and vulnerable adults; a DBS check will be required. Please attach a supporting statement (max 2 A4 sides) explaining how you meet the criteria.
Personal Data
Personal information collected will be used to verify identity and for Cifas fraud prevention.
Senior Library Assistant employer: Moonfire Technology
Contact Detail:
Moonfire Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library Assistant
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time visiting Stratford Library. Familiarise yourself with their collections and events. This shows genuine interest and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to highlight your passion for library services.
✨Tip Number 3
Show off your digital skills! Since the role involves supporting digital lending and basic IT sessions, brush up on your tech knowledge. Be prepared to discuss how you can help others navigate digital resources effectively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider your application, plus you’ll get updates straight from the source!
We think you need these skills to ace Senior Library Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your genuine love for library services and reading in your application. Share personal experiences or stories that highlight why you’re passionate about helping others discover the joy of books and learning.
Tailor Your Supporting Statement: Make sure to customise your supporting statement to match the job description. Highlight your relevant experience, especially in customer care and community engagement, and explain how you can contribute to our inclusive library environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your skills and experiences without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your information correctly and can process your application smoothly.
How to prepare for a job interview at Moonfire Technology
✨Know Your Library Stuff
Make sure you brush up on your knowledge of library services and community engagement. Familiarise yourself with the latest trends in digital lending and how libraries can support families and young people. This will show your genuine passion for the role.
✨Show Off Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you helped someone find information or resolved an issue. This will demonstrate your ability to work effectively with the public.
✨Engage with STEM and Digital Activities
Since the role involves running engaging activities, be ready to discuss any past experiences you have with STEM or digital engagement. Share ideas for events you could run, like storytimes or workshops, to showcase your creativity and enthusiasm.
✨Team Player Vibes
Highlight your experience working in a team environment. Be prepared to talk about how you’ve collaborated with colleagues to achieve common goals, especially in a library or similar setting. This will show that you can contribute positively to the team dynamic.
