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- Tasks: Support change initiatives in HR&OD through project coordination and stakeholder engagement.
- Company: Join the London Borough of Newham, a vibrant and inclusive workplace.
- Benefits: Enjoy hybrid working, competitive salary, and professional development opportunities.
- Why this job: Make a real impact on organisational change while developing your skills.
- Qualifications: Degree-level education or equivalent experience; PRINCE2 certification preferred.
- Other info: Be part of a dynamic team in a supportive environment focused on transformation.
The predicted salary is between 35000 - 43000 £ per year.
Salary: P01- £41,133 - £43,680 per annum
Directorate: Resources | Service Area: Human Resources & Organisational Development (HR&OD)
Location: Newham Dockside, London E16 (hybrid working)
Contract type: Permanent
About Us
At Newham, we’re transforming how we work so we can deliver better, faster services for residents and colleagues, putting people at the heart of everything we do.
The Role
We’re seeking a detail-driven Project Support Officer to provide high-quality, end-to-end support across change and transformation initiatives within HR&OD. You’ll help keep projects on track through robust coordination, documentation, data and stakeholder engagement.
Key Responsibilities Include:
- Project coordination & governance: plan, track and maintain project controls, action logs and timelines; organise meetings and capture actions for effective follow-up.
- Methodologies & process: support delivery using structured project management approaches.
- Data & reporting: collate and analyse project metrics; produce concise reports for senior stakeholders and boards.
- HR policy support: provide consistent advice aligned to Council policies; contribute to HR toolkits (guidance, flow charts, template letters, intranet).
- Stakeholder engagement: build constructive relationships with managers, Trade Unions and HR&OD colleagues; promote best practice and continuous improvement.
About You
You’ll combine strong organisational skills with a collaborative approach and the confidence to work across multiple stakeholders. We’re looking for someone with:
- Excellent communication skills, able to convey complex information clearly and confidently while building constructive relationships.
- Project delivery skills with attention to detail and resilience; capable of balancing competing priorities.
- Knowledge of HR policies, employment law and change principles, with the ability to give clear, practical advice.
- Data awareness and proficiency with MS Teams, Word and Excel; able to produce well-structured reports.
Qualifications/experience: Degree-level or equivalent experience; PRINCE2 (or equivalent).
What We Offer
A supportive, high-impact HR&OD environment where your work shapes organisational change. Hybrid/flexible working and professional development opportunities. Competitive salary at Grade P01 and access to Council benefits.
Closing date: 13th February 2026
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Project Support Officer Change Management in London employer: Moonfire Technology
Contact Detail:
Moonfire Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer Change Management in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Newham through LinkedIn. A friendly chat can give us insider info on the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to project support and change management. We want to show off our organisational skills and attention to detail!
✨Tip Number 3
Showcase our data skills! Be ready to discuss how we've used data in past projects. This will highlight our ability to produce concise reports, just like they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and we’re considered for this exciting opportunity.
We think you need these skills to ace Project Support Officer Change Management in London
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role of Project Support Officer. Use specific examples that demonstrate your attention to detail and project delivery skills.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to convey complex information clearly. Consider including instances where you've successfully engaged with stakeholders or managed communications in previous projects.
Highlight Relevant Experience: Don’t forget to mention any experience you have with HR policies, employment law, or change management principles. This will show us that you understand the context of the role and can provide practical advice aligned with Council policies.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you can easily track your application status there!
How to prepare for a job interview at Moonfire Technology
✨Know Your Project Management Methodologies
Familiarise yourself with structured project management approaches like PRINCE2, as this role heavily relies on them. Be ready to discuss how you've applied these methodologies in past projects and how they helped you keep things on track.
✨Showcase Your Communication Skills
Since the role involves conveying complex information clearly, practice articulating your thoughts. Prepare examples of how you've built constructive relationships with stakeholders and how effective communication has led to successful project outcomes.
✨Be Data Savvy
Brush up on your data analysis skills, especially with MS Excel. Be prepared to discuss how you've collated and analysed project metrics in previous roles, and think about how you can present this data concisely to senior stakeholders.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you engage with various stakeholders, including managers and Trade Unions. Have specific examples ready that demonstrate your ability to promote best practices and continuous improvement in a collaborative environment.
