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- Tasks: Lead a team to deliver an exceptional library service and create engaging community events.
- Company: Join Newham Libraries, a vibrant service dedicated to enhancing community life.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Why this job: Empower your community through the transformative power of libraries and inspire a love for reading.
- Qualifications: Experience in team leadership and a passion for excellent customer service.
- Other info: Be part of a dynamic team in a thriving cultural hub with great career growth.
The predicted salary is between 35000 - 42000 £ per year.
Newham Libraries is an ambitious library service that plays a pivotal role in improving the quality of life of our residents. The service is well placed within the Council and works closely with Public Health and other services. Key priorities for the service are ensuring that our book stock is representative of and relevant to our communities; encouraging Reading for Pleasure for all; developing our Digital Lending offer; building on our innovative approach to the Summer Reading Challenge; developing our Under 5s offer; and delivering a high quality library offer.
The Library Supervisor position is a key role within our service, line managing the frontline library assistants and reporting to the neighbourhood Coordinator. They will ensure that the library runs smoothly and professionally, managing the team and resources efficiently and effectively. They will lead by example, setting the expected standards for the team and ensuring that they are adhered to. They will undertake training and continuous development of both their team and themselves, managing performance and maintaining a culture of continuous improvement.
Responsibilities
- You will be an experienced frontline team leader, preferably with a libraries background, who understands the importance of excellent customer service and putting our residents at the heart of everything we do.
- You will be able to build, train, support and motivate your team to enable them to deliver a high quality library service.
- You will take pride in the presentation of library stock, working with the stock team to ensure that it is representative of and relevant to your customers with exciting and enticing displays.
- You will have good relationship building skills and will work with a range of partners to deliver impactful events and activities that align with the 7 DCMS outcomes for libraries.
- You will work well with your peers and be proactive in supporting the wider service when this is required.
- You will be flexible and be able to problem solve creatively to resolve incidents.
- Most importantly you will believe in the power of libraries to change residents lives and be driven by an ambition to do so.
Qualifications and Skills
- Experienced frontline team leader, preferably with a libraries background.
- Excellent customer service focus and the ability to put residents at the heart of the service.
- Strong ability to build, train, support and motivate staff; capable of effective performance management.
- Good relationship-building skills; ability to work with partners to deliver events and activities.
- Flexible and able to problem-solve creatively to resolve incidents.
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Library Supervisor Green Street Library employer: Moonfire Technology
Contact Detail:
Moonfire Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Supervisor Green Street Library
✨Tip Number 1
Get to know the library scene in Newham! Familiarise yourself with the services they offer and their community initiatives. This will help you connect your experience to their goals during interviews.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully managed a team or improved customer service. Be ready to share these stories when you chat with them.
✨Tip Number 3
Network like a pro! Reach out to current or former staff at Newham Libraries on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and contributing to the community.
We think you need these skills to ace Library Supervisor Green Street Library
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us see your love for libraries shine through! Share specific examples of how you've made a difference in previous roles and why you believe in the power of libraries to change lives.
Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the role. Highlight your experience in team leadership and customer service, and explain how these skills will help you excel as a Library Supervisor at Green Street Library.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we want to see your qualifications and skills without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Moonfire Technology
✨Know Your Library Stuff
Make sure you brush up on your knowledge of library services and the specific role of a Library Supervisor. Familiarise yourself with Newham Libraries' priorities, like promoting Reading for Pleasure and developing digital lending. This will show that you're genuinely interested in the position and understand its impact on the community.
✨Showcase Your Leadership Skills
As a Library Supervisor, you'll be managing a team, so be ready to discuss your experience in leading and motivating staff. Prepare examples of how you've successfully trained or supported your team in the past, and how you’ve handled performance management. This will demonstrate your capability to lead by example.
✨Emphasise Customer Service
Customer service is at the heart of this role, so think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure that residents feel valued and engaged in the library's offerings. This will highlight your commitment to putting the community first.
✨Be Ready to Problem-Solve
Flexibility and creative problem-solving are key traits for this position. Think of scenarios where you've had to think on your feet to resolve issues, whether it was with staff or patrons. Sharing these experiences will illustrate your ability to handle challenges effectively and maintain a smooth library operation.
