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- Tasks: Support telephony and collaboration tech, ensuring secure communication tools for council staff.
- Company: Public sector organisation dedicated to enhancing community services.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference by improving communication tools for your community.
- Qualifications: Strong customer service skills and experience with Microsoft Teams Phones.
- Other info: Collaborative environment focused on technology adoption and user support.
The predicted salary is between 36000 - 60000 £ per year.
A public sector organization in the UK seeks a Modern Workplace Engineer to support telephony and collaboration technologies. This hybrid role involves ensuring council staff have secure and user-friendly communication tools.
You will manage enterprise telephony solutions, particularly with Microsoft Teams Phones, supporting users and troubleshooting incidents. The position requires strong customer service skills and the ability to work collaboratively to enhance technology adoption across the organization.
Hybrid Modern Workplace Engineer - Teams & Telephony employer: Moonfire Technology
Contact Detail:
Moonfire Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Modern Workplace Engineer - Teams & Telephony
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector or those already working with Microsoft Teams. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of telephony solutions and collaboration tools during interviews. Use real-life examples to highlight how you've improved user experiences.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Stay adaptable! The tech world is always changing, especially in hybrid roles. Be ready to discuss how you can help enhance technology adoption and support users in a dynamic environment.
We think you need these skills to ace Hybrid Modern Workplace Engineer - Teams & Telephony
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with telephony and collaboration technologies, especially Microsoft Teams. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting council staff with secure communication tools. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Customer Service Skills: Since this role requires strong customer service skills, make sure to include examples of how you've successfully supported users in the past. We’re looking for stories that demonstrate your ability to troubleshoot and enhance user experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Moonfire Technology
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft Teams and telephony solutions. Brush up on the latest features and common troubleshooting techniques, as you might be asked to demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully supported users in the past. Highlight your ability to communicate complex tech concepts in a user-friendly way, as this role heavily relies on strong customer service.
✨Collaborative Mindset is Key
Think about times when you’ve worked with others to enhance technology adoption. Be ready to discuss how you can foster collaboration within the team and across the organisation to improve communication tools.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like troubleshooting a telephony issue or enhancing user experience. Practise your responses to these scenarios to show your problem-solving skills and adaptability.
