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For Companies At a Glance
- Tasks: Support various council services with essential administration tasks and improve community outcomes.
- Company: Join the London Borough of Newham, a diverse and impactful local authority.
- Benefits: Gain valuable skills, work in a supportive environment, and make a difference in your community.
- Why this job: Be part of a team that drives positive change for residents while developing your career.
- Qualifications: Strong communication skills, adaptability, and a methodical approach to tasks are essential.
- Other info: Flexible working hours and opportunities for personal growth in a vibrant community.
The predicted salary is between 27500 - 33500 £ per year.
Overview
Business Support Officers x 2 Scale 5 £32,535 to £33,987 per annum
Locations and duration: 1 x Permanent role at Stratford Housing Hub; 1 x 6 Month Fixed Term at Folkestone Road Depot, East Ham; 2 full time positions, 36 hours per week.
The Council is recruiting to support the Business Support Service, providing administration across a wide range of services including Housing, Environment, Children’s and Adults services. You will be part of a busy administrative team working within either the Operational Hub or the Social Care hub, carrying out a wide range of business processes to support internal and external service partners.
Responsibilities
We are seeking to recruit one permanent role and one 6‑month fixed term role to join our Business Support Service and help achieve positive outcomes for residents of Newham. As a member of Business Support you will contribute to the continuous improvement of the Service and the organisation. In this role you will:
- Provide administration support to a wide range of services across the Council
- Work as part of an administrative team in either the Operational hub or the Social Care hub
- Carry out a variety of business processes to support service delivery and partners
- Work to achieve a high standard of efficiency and effectiveness
About You / Qualifications
We are looking for people who have a wide range of skills and experience including:
- Highly adaptable to changes in work priorities and able to meet tight deadlines
- Emotionally resilient
- High level of oral and written communication skills
- Ability to work on own initiative and organise own workload
- Methodical and logical thinking
- Able to work across a broad range of administrative and clerical tasks
- Excellent IT literacy
- Flexible and adaptable approach to work and as a team member
Benefits and Additional Information
In return we offer an excellent opportunity to develop new skills, learn about a range of council services and be part of a large organisation that makes a real difference to the local community.
Closing Date: 23/01/2026
Important: If you are an LBN member of staff applying for this role as a secondment, secondments are subject to the agreement of your current employing service. Please inform your line manager of your intention to apply for the post in the first instance.
The Council reserves the right to close adverts early if there is a large response. We are committed to an inclusive, anti-racist environment. Applications are considered on merit regardless of age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values and you have the experience and skills we need, that is what matters to us.
The London Borough of Newham has safeguarding responsibilities for children, young people and vulnerable adults. If you are appointed to a role involving work with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement explaining in no more than two A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please remove all personal information from documents uploaded.
About Us: The London Borough of Newham is located five miles east of London with good transport links. It has a diverse population and a range of facilities, including Stratford and Custom House as hubs for transport and services.
2x Business Support Officer Position (1 full time and 1 fixed term) employer: Moonfire Technology
Contact Detail:
Moonfire Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2x Business Support Officer Position (1 full time and 1 fixed term)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Council on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Business Support Service.
✨Tip Number 2
Prepare for the interview by researching the specific services you’ll be supporting. Knowing the ins and outs of Housing, Environment, and Social Care will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role requires high-level oral and written communication, consider doing mock interviews with friends or family to get comfortable articulating your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the London Borough of Newham.
We think you need these skills to ace 2x Business Support Officer Position (1 full time and 1 fixed term)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Business Support Officer. We want to see how you can contribute to our team and support the services we provide.
Show Off Your Communication Skills: Since this role requires high-level written communication, ensure your supporting statement is clear and concise. We love a well-structured application that showcases your ability to communicate effectively!
Highlight Your Adaptability: We’re looking for someone who can handle changing priorities and tight deadlines. Share examples in your application that demonstrate your flexibility and resilience in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered promptly.
How to prepare for a job interview at Moonfire Technology
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Officer position. Familiarise yourself with the responsibilities and the skills required, such as adaptability and communication. This will help you tailor your answers to show how you fit the role perfectly.
✨Showcase Your Team Spirit
Since you'll be working in a busy administrative team, it's crucial to demonstrate your ability to collaborate effectively. Prepare examples of past experiences where you've worked well in a team, highlighting your flexibility and adaptability to changing priorities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and emotional resilience. Think of specific situations where you've had to meet tight deadlines or manage multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics or the council's goals. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.
