At a Glance
- Tasks: Support daily operations, manage client relationships, and improve processes in a fast-paced startup.
- Company: Mooncup is a pioneering brand focused on sustainable period care products that prioritise health and the planet.
- Benefits: Enjoy flexible working, 25 days holiday, free gym access, and menstrual leave.
- Other info: Work from anywhere three weeks a month; one week in our vibrant office with free snacks.
- Why this job: Join a passionate team making a real impact in period care with opportunities for personal growth.
- Qualifications: Ideal candidates have 0-2 years of experience and a background in STEM, Economics, or Business.
The predicted salary is between 28000 - 42000 £ per year.
About Us
Mooncup began with a clear goal: to give people a healthier, sustainable way to manage their periods - no petroleum plastic, no irritants, no compromises. Back in 2002, we launched the world’s first medical grade silicone menstrual cup, pioneering a movement in period care that put health and the planet first. We saw an industry where profit often came before people, where ingredients were hidden, and where plastics reigned. So, we made it our mission to challenge these norms and push for better.
Our vision is to be the world’s biggest period care brand. Not only have we just launched Mooncup period pads into Sainsbury’s, Boots, Holland & Barrett and Look Fantastic, but we’re also partnered with a growing range of workplaces, gyms and hotels (such as Canva, Danone, Gymshark, Claridges) to give their employees, guests and members free access in their bathrooms.
We’re still leading the change in period care, using only science-backed ingredients that are actually good for your vagina. Because at Mooncup, we believe your period products should work with your body - not against it.
About the Role
As we continue our mission to provide better period care for all, we are looking for a self-motivated and energetic all-rounder who wants to get involved in the operational aspects of a fast-growing startup.
As a Operations Associate you are responsible for the smooth running of all operational processes. You will be key to both day-to-day running of the company, as well as our long-term success. From supply chain management and daily relationship management with our key clients, to taking leading role on improving and building systems and processes, this is a varied role with a lot of room for growth.
We\'re seeking a self-starter who is willing to roll up their sleeves and help drive change in period care market. We are ideally looking for 1-2 years of professional experience, but would also consider recent graduates who can demonstrate a hunger to learn and develop rapidly.
Key Responsibilities
- Day to Day Operations : You will support the sales process by taking care of B2B customer orders and handling various B2B customer requirements. You will work closely with some of the UK and Europe’s Biggest Retailers (Sainsburys, Boots, Holland and Barrett, Ocado), ensuring our relationship with these clients continues successfully. You will take care of our D2C customers and their queries, ensuring responses are automated leveraging AI where possible
- Supply Management: You will become a key point of contact for some of our biggest partners: Including logistics companies, 3PL and product suppliers. You will maintain relationships with these partners, and come up with ways in which performance can be monitored and improved.
- Analytics: You will use your data skills to analyse business performance: looking after Inventory Management, Supply Performance and Payments. You will come up with KPIs and ways to assess performance.
- Process improvement : You will spot inefficient, manual processes, propose and implement solutions to making them better. This may include: proposing new tool implementation, building custom tooling in Softr, documenting existing requirements, implementing Zapier automations etc.
About You
- You are highly numerate, resourceful and proactive with a demonstrable hunger to learn and grow both personally and professionally
- You have strong Excel / Google Sheets knowledge, you love a new fancy tool and enjoy adapting to new technology.
- You have successfully completed your studies in STEM, Economics, Business or comparable qualification. You have 0-2 years of commercial experience.
- You work in a structured and careful manner, are pragmatic and solution-oriented.
- You have strong communication skills, are empathetic and able to maintain calmness even when things get hectic.
Nice to have:
- Experience in automation, no-code development or AI Agents, or willingness to learn (Zapier, Make, Retool, Softr, AI Agents etc.)
Why Join Mooncup:
- Full-time role.
- A job with real purpose, with a passionate team and high performance culture.
- £32-35k salary.
- 25 days holiday (excl. Bank holidays), after 4 years at Mooncup you will receive 29 days of holiday (excl. Bank holidays).
- Company Pension scheme
- Flexible working from anywhere 3 weeks a month, 1 week mandatory in our lovely Fora office in Vauxhall with free snacks, dogs and caravan coffee.
- Flexible hours so you can start earlier or finish later to fit around your life.
- Free gym access, with a variety of classes from Yoga to Hiit.
- Menstrual leave, to support you to be your best self throughout your cycle.
HOW TO APPLY
Interested in this role?
Please apply with your CV. The process will then include a 30min interview with our Head of Operations, a task, followed by final, in-person interview.
&SISTERS Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Associate in Slough employer: Mooncup Ltd
At Mooncup, we pride ourselves on being an exceptional employer that champions sustainability and employee well-being. Our vibrant work culture fosters personal and professional growth, offering flexible working arrangements, generous holiday allowances, and unique benefits like menstrual leave and free gym access. Join us in our mission to revolutionise period care while enjoying a supportive environment in our modern Vauxhall office, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate in Slough
✨Tip Number 1
Familiarise yourself with Mooncup's mission and values. Understanding their commitment to sustainability and health will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Research the key retailers Mooncup partners with, like Sainsbury's and Boots. Being knowledgeable about these relationships can give you an edge in discussions about B2B customer management and operational processes.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel or Google Sheets. Be prepared to discuss how you've used data to improve processes or performance in previous roles or projects.
✨Tip Number 4
Showcase any experience or willingness to learn about automation tools like Zapier or Softr. Highlighting your adaptability to new technologies can demonstrate your proactive approach to process improvement.
We think you need these skills to ace Operations Associate in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Operations Associate role. Focus on your problem-solving abilities, data analysis skills, and any experience with supply chain management or customer relations.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sustainable products and your motivation to work at Mooncup. Mention specific aspects of the company’s mission that resonate with you and how you can contribute to their goals.
Highlight Relevant Skills:Emphasise your proficiency in Excel or Google Sheets, as well as any experience with automation tools or no-code development. If you have examples of how you've improved processes in previous roles, be sure to include them.
Show Enthusiasm for Learning:Since the role is open to recent graduates, express your eagerness to learn and grow within the company. Mention any relevant coursework or projects that demonstrate your ability to adapt and thrive in a fast-paced environment.
How to prepare for a job interview at Mooncup Ltd
✨Understand the Company Mission
Before your interview, make sure you fully grasp Mooncup's mission and values. They are passionate about sustainability and health, so be prepared to discuss how your personal values align with theirs and how you can contribute to their goals.
✨Showcase Your Analytical Skills
As an Operations Associate, you'll need to demonstrate strong analytical abilities. Be ready to discuss any relevant experience you have with data analysis, inventory management, or performance metrics. Bring examples of how you've used data to drive improvements in past roles.
✨Highlight Your Problem-Solving Abilities
Mooncup is looking for someone who can identify inefficiencies and propose solutions. Think of specific instances where you've improved processes or implemented new tools. This will show your proactive nature and ability to drive change.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in the role. Prepare examples that showcase your communication skills, ability to manage relationships with clients, and how you stay calm under pressure. This will help illustrate your fit for the dynamic environment at Mooncup.
