At a Glance
- Tasks: Engage with the public to raise awareness for charities and provide excellent customer service.
- Company: Join a growing team at Moon Moments, dedicated to making a positive impact.
- Benefits: Earn up to £1,935 monthly with weekly pay and uncapped commission.
- Other info: Enjoy full training, ongoing coaching, and a supportive team culture.
- Why this job: Develop valuable skills in sales and customer service while making a difference.
- Qualifications: Friendly, confident individuals with great communication skills; no experience needed.
The predicted salary is between 1935 - 1935 £ per month.
Southampton | Full-Time | Immediate Start Available
Looking for a customer-focused role where you can develop valuable communication and sales skills while making a positive impact?
Moon Moments is recruiting on behalf of a growing client in Southampton for a Customer Service & Sales Representative to join their expanding team.
Representing nationally recognised charities, you'll engage with members of the public through face-to-face community outreach, raising awareness of meaningful causes and helping supporters make a lasting difference.
This is a fantastic opportunity to gain hands-on experience in customer service, sales, and relationship building while working in a supportive team environment.
No previous experience is required—full training and ongoing coaching are provided.
- What You'll Be Doing
- Speaking with members of the public through face-to-face community engagement
- Representing nationally recognised charity campaigns professionally
- Raising awareness of charity missions and community impact
- Delivering excellent customer service and building genuine relationships
- Helping supporters complete the registration process accurately and professionally
- Working towards individual and team performance goals
What We're Looking For
- Friendly, confident, and enthusiastic individuals
- Excellent communication and people skills
- A positive attitude and willingness to learn
- Comfortable working in a customer-facing environment
- Previous experience in customer service, retail, hospitality, or sales is beneficial but not essential
- Total earnings of up to £1,935 per calendar month, made up of a base salary plus uncapped performance-based commission (subject to successful completion of a four-week probationary period).
- Weekly pay
- Full training and ongoing coaching
- Performance-based progression opportunities
- Friendly and supportive team culture
- #J-18808-Ljbffr
Customer Service & Sales Representative in Southampton employer: Moon Moments
Moon Moments offers an exciting opportunity for individuals looking to make a meaningful impact through face-to-face fundraising in London. With a strong focus on personal development, employees benefit from comprehensive training, ongoing mentorship, and a vibrant team culture that fosters growth and collaboration. Join us to not only enhance your skills but also contribute to vital charitable causes that truly change lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Representative in Southampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Moon Moments. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Moon Moments before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service & Sales Representative in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Moon Moments:Your cover letter is your chance to shine! Tell us why you want to work at Moon Moments specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Moon Moments!
How to prepare for a job interview at Moon Moments
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
