At a Glance
- Tasks: Engage with the community to represent charities and raise awareness through face-to-face conversations.
- Company: Moon Moments, a recruitment partner focused on community outreach.
- Benefits: Competitive salary, full training, ongoing support, and clear progression opportunities.
- Other info: Inclusive environment welcoming applicants from all backgrounds.
- Why this job: Make a real impact while developing valuable communication and customer service skills.
- Qualifications: No previous experience required; just a friendly attitude and willingness to learn.
The predicted salary is between 1771 - 2165 £ per month.
Looking for a role that's people-focused, active, and offers genuine career development? Moon Moments is a recruitment and talent acquisition partner representing a growing client in Manchester that is expanding its community outreach team. We're currently recruiting for a Sales Assistant to help represent nationally recognised charities through face-to-face conversations with members of the public. As a Sales Assistant, you'll raise awareness of the charities' missions, explain the impact of their work, and help supporters sign up to make a lasting difference. Engaging with people in local communities, including where people live, work, and shop. No previous sales experience is required. Full training, ongoing coaching, and continued support will be provided, making this an excellent opportunity for graduates, career changers, and anyone looking to build confidence in customer-facing roles.
Why Join?
- Full training provided – no previous experience required
- Represent meaningful charities making a real impact
- Friendly, supportive, and collaborative team environment
- Structured coaching and ongoing development
- Clear opportunities for progression based on performance
- Build valuable communication, customer service, and sales skills
About the Role
As a Sales Assistant, you'll represent a range of charity campaigns through face-to-face conversations within the local community. Your role is to create positive interactions, build trust, raise awareness, and help people understand how they can support worthwhile causes.
What You'll Be Doing
- Speaking with members of the public in community locations across Manchester
- Representing charities professionally while sharing their mission, values, and impact
- Building genuine rapport through engaging, meaningful conversations
- Answering questions and ensuring supporters fully understand the campaigns
- Assisting new supporters through a clear and professional sign-up process
- Working towards individual and team performance goals
- Attending daily team briefings, training sessions, and ongoing coaching
- Continuously developing your communication, customer engagement, and sales skills
Skills You'll Develop
This Sales Assistant opportunity provides valuable experience that can support a wide range of future careers. You'll develop:
- Professional communication and relationship-building skills
- Confidence speaking with a wide variety of people
- Customer service and sales techniques
- Brand awareness and community engagement experience
- Resilience, adaptability, and problem-solving abilities
- Experience working towards goals within a supportive team
What We're Looking For
- Friendly, confident, and approachable
- Strong communicators who enjoy meeting new people
- Positive, self-motivated, and willing to learn
- Comfortable working in a customer-facing, target-focused environment
- Passionate about making a positive impact through charity representation
No previous experience is necessary. Full product knowledge, campaign training, and ongoing support will be provided. We welcome applications from people of all backgrounds and are committed to creating an inclusive recruitment process where everyone has an equal opportunity to succeed.
Pay & Benefits
- Earnings (£1,935 per calendar month) include a combination of base pay plus uncapped on-target earnings through performance-based incentives (subject to successful completion of a four-week probationary period).
- Full-time position
- Ongoing coaching, mentoring, and career development
- Performance-based progression opportunities
Location: Manchester (Community Outreach across Manchester and surrounding areas)
Apply Today
If you're looking for a people-focused Sales Assistant opportunity where you can develop valuable skills, represent inspiring charities, and make a genuine impact within the local community, we'd love to hear from you.
Sales Assistant in Manchester employer: Moon Moments
Moon Moments offers an exciting opportunity for individuals looking to make a meaningful impact through face-to-face fundraising in London. With a strong focus on personal development, employees benefit from comprehensive training, ongoing mentorship, and a vibrant team culture that fosters growth and collaboration. Join us to not only enhance your skills but also contribute to vital charitable causes that truly change lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Moon Moments, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Moon Moments!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Moon Moments, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Moon Moments and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Moon Moments that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Moon Moments
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
