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- Tasks: Lead a vibrant pub, manage staff, and ensure excellent customer service.
- Company: Family-owned pub in the heart of Ripon, known for quality ales.
- Benefits: Competitive salary and live-in accommodation.
- Other info: Opportunity for growth in a lively and welcoming environment.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: 2 years pub management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced and customer-focused General Manager to lead our family-owned, independent, wet-led pub in the heart of Ripon. We pride ourselves on serving quality ales, continental lagers, and wines in a welcoming and vibrant environment.
This is a hands-on role, working alongside the team while taking full responsibility for the day-to-day running of the business. You will work closely with the Company Director to drive performance, profitability, and future growth.
Key Responsibilities:- Recruiting, training, and managing staff
- Delivering and promoting excellent customer service
- Stock control, ordering, and handling deliveries
- Maintaining cellar standards and quality of beer
- Promoting and marketing the business through digital channels, including social media
- Ensuring compliance with Health & Safety legislation and licensing laws
- Minimum 2 years experience in a pub management role
- Proven cellar management experience, particularly with cask ales (essential)
- Personal licence holder
- Strong leadership, organisational, and communication skills
- References required
- Experience using EPOS systems and reporting (training will be provided)
If you are passionate about delivering outstanding hospitality and have the experience to successfully run a busy pub, we would love to hear from you. Apply now to join our team.
Pub General Manager in Ripon employer: Moon Ale Houses Ltd
Contact Detail:
Moon Ale Houses Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub General Manager in Ripon
✨Tip Number 1
Get to know the pub scene in Ripon! Visit local pubs, chat with staff, and understand what makes them tick. This will give you insights into what customers love and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Attend local events or join pub management groups online. Building connections can lead to opportunities and recommendations that might just land you that General Manager role.
✨Tip Number 3
Show off your skills! If you have experience in cellar management or customer service, be ready to share specific examples during interviews. We want to hear about your successes and how you can bring that to The One Eyed Rat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The One Eyed Rat Ale House.
We think you need these skills to ace Pub General Manager in Ripon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you love working in a pub environment and what makes you tick as a General Manager.
Tailor Your Experience: Make sure to highlight your relevant experience in pub management. We’re looking for someone with at least 2 years in a similar role, so don’t be shy about showcasing your achievements and skills that match our needs.
Be Personable: Remember, we’re a family-owned pub, so a friendly and approachable tone in your application can go a long way. Show us your personality and how you connect with customers and staff alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Moon Ale Houses Ltd
✨Know Your Ales
As a General Manager, you'll need to demonstrate your knowledge of cask ales and other beverages. Brush up on the different types of ales, their flavours, and how they’re served. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific challenges you faced and how you motivated your staff to deliver excellent customer service. This will highlight your leadership abilities and fit for the hands-on nature of the role.
✨Understand the Business
Research The One Eyed Rat Ale House and its position in the local community. Familiarise yourself with their menu, customer base, and any recent promotions. This knowledge will allow you to discuss how you can contribute to their growth and success during the interview.
✨Be Ready for Compliance Questions
Since compliance with Health & Safety legislation and licensing laws is crucial, prepare to discuss your experience in these areas. Be ready to explain how you ensure safety standards are met and how you handle any potential issues that may arise.