At a Glance
- Tasks: Lead a vibrant pub, manage staff, and ensure top-notch customer service.
- Company: Family-owned pub in the heart of Ripon, known for quality ales.
- Benefits: Competitive salary and live-in accommodation.
- Other info: Opportunity for growth and to promote the pub through social media.
- Why this job: Join a passionate team and make a real impact in a lively environment.
- Qualifications: Minimum 2 years in pub management and cellar experience required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced and customer-focused General Manager to lead our family-owned, independent, wet-led pub in the heart of Ripon. We pride ourselves on serving quality ales, continental lagers, and wines in a welcoming and vibrant environment.
You will work closely with the Company Director to drive performance, profitability, and future growth.
- Recruiting, training, and managing staff
- Delivering and promoting excellent customer service
- Maintaining cellar standards and quality of beer
- Promoting and marketing the business through digital channels, including social media
Minimum 2 years experience in a pub management role
Proven cellar management experience, particularly with cask ales (essential)
Experience using EPOS systems and reporting (training will be provided)
If you are passionate about delivering outstanding hospitality and have the experience to successfully run a busy pub, we would love to hear from you.
General Manager - Pub - Live in in Ripon employer: Moon Ale Houses Ltd
Contact Detail:
Moon Ale Houses Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Pub - Live in in Ripon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the pub scene. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve created a welcoming atmosphere in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to pubs you admire. Express your interest in working with them and ask if they have any upcoming opportunities. You never know what might come up!
✨Tip Number 4
Apply through our website! We make it easy for you to find the right fit. Plus, it shows you’re serious about joining our team at The One Eyed Rat Ale House. Let’s get you started on this exciting journey!
We think you need these skills to ace General Manager - Pub - Live in in Ripon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see how much you love delivering great customer service and running a vibrant pub environment.
Tailor Your Experience: Make sure to highlight your relevant experience in pub management. We’re looking for someone with at least 2 years in the role, so be specific about your achievements and how they relate to what we do at The One Eyed Rat.
Be Authentic: Don’t be afraid to show your personality! We’re a family-owned pub, and we value authenticity. Share your unique approach to managing a team and creating a welcoming atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Moon Ale Houses Ltd
✨Know Your Ales
As a General Manager, you'll need to demonstrate your knowledge of cask ales and other beverages. Brush up on the different types of ales, their flavours, and how they should be served. This will show your passion for quality and your commitment to maintaining cellar standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully recruited, trained, and managed staff in previous roles. Think about specific challenges you faced and how you overcame them. This will help illustrate your ability to lead a team effectively in a busy pub environment.
✨Customer Service is Key
Be ready to discuss your approach to delivering excellent customer service. Share anecdotes that highlight your ability to create a welcoming atmosphere and handle difficult situations. This will resonate well with the family-owned ethos of the pub.
✨Digital Marketing Savvy
Since promoting the business through digital channels is part of the role, think about your experience with social media marketing. Prepare to discuss any successful campaigns you've run or ideas you have for engaging customers online. This will show your forward-thinking approach to driving growth.