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- Tasks: Lead a vibrant pub, manage staff, and ensure excellent customer service.
- Company: Family-owned pub in the heart of Ripon, known for quality ales.
- Benefits: Competitive salary and live-in accommodation.
- Other info: Opportunity for growth in a lively and welcoming environment.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: 2 years pub management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced and customer-focused General Manager to lead our family-owned, independent, wet-led pub in the heart of Ripon. We pride ourselves on serving quality ales, continental lagers, and wines in a welcoming and vibrant environment.
This is a hands-on role, working alongside the team while taking full responsibility for the day-to-day running of the business. You will work closely with the Company Director to drive performance, profitability, and future growth.
Key Responsibilities:- Recruiting, training, and managing staff
- Delivering and promoting excellent customer service
- Stock control, ordering, and handling deliveries
- Maintaining cellar standards and quality of beer
- Promoting and marketing the business through digital channels, including social media
- Ensuring compliance with Health & Safety legislation and licensing laws
- Minimum 2 years experience in a pub management role
- Proven cellar management experience, particularly with cask ales (essential)
- Personal licence holder
- Strong leadership, organisational, and communication skills
- References required
- Experience using EPOS systems and reporting (training will be provided)
If you are passionate about delivering outstanding hospitality and have the experience to successfully run a busy pub, we would love to hear from you.
Pub General Manager employer: Moon Ale Houses Ltd
Contact Detail:
Moon Ale Houses Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub General Manager
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events, join pub management groups on social media, and don’t be shy to ask for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences managing a pub and how you’ve created memorable moments for customers. It’s all about making a connection!
✨Tip Number 3
Research the pub! Before any interview, make sure you know what The One Eyed Rat Ale House is all about. Familiarise yourself with their menu, values, and community involvement. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and qualifications. Plus, it’s a great way to ensure your application doesn’t get lost in the shuffle!
We think you need these skills to ace Pub General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you love delivering great customer service and running a vibrant pub. Share your experiences that highlight your enthusiasm for the industry.
Tailor Your CV: Make sure your CV is tailored to the role of General Manager. Highlight your relevant experience in pub management, especially your cellar management skills with cask ales. We’re looking for someone who can hit the ground running, so make it clear why you’re the perfect fit!
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve improved performance or customer satisfaction in previous roles. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The One Eyed Rat Ale House!
How to prepare for a job interview at Moon Ale Houses Ltd
✨Know Your Ales
As a General Manager, you'll need to demonstrate your knowledge of cask ales and other beverages. Brush up on the different types of ales, their flavours, and how they’re served. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific challenges you faced and how you motivated your staff to deliver excellent customer service. This will highlight your leadership abilities and fit for the hands-on nature of the role.
✨Understand the Business
Research The One Eyed Rat Ale House and its position in the local community. Familiarise yourself with their offerings and any recent news or events. This knowledge will allow you to speak confidently about how you can contribute to their growth and success.
✨Be Ready for Compliance Questions
Since compliance with Health & Safety legislation and licensing laws is crucial, prepare to discuss your experience in these areas. Be ready to explain how you ensure safety standards are met and how you handle any potential issues that may arise.