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- Tasks: Lead a vibrant pub, manage staff, and ensure excellent customer service.
- Company: Family-owned pub in the heart of Ripon, known for quality ales.
- Benefits: Competitive salary and live-in accommodation.
- Other info: Opportunity for growth in a dynamic and welcoming environment.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: 2 years pub management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced and customer-focused General Manager to lead our family-owned, independent, wet-led pub in the heart of Ripon. We pride ourselves on serving quality ales, continental lagers, and wines in a welcoming and vibrant environment.
This is a hands-on role, working alongside the team while taking full responsibility for the day-to-day running of the business. You will work closely with the Company Director to drive performance, profitability, and future growth.
Key Responsibilities:- Recruiting, training, and managing staff
- Delivering and promoting excellent customer service
- Stock control, ordering, and handling deliveries
- Maintaining cellar standards and quality of beer
- Promoting and marketing the business through digital channels, including social media
- Ensuring compliance with Health & Safety legislation and licensing laws
- Minimum 2 years experience in a pub management role
- Proven cellar management experience, particularly with cask ales (essential)
- Personal licence holder
- Strong leadership, organisational, and communication skills
- References required
- Experience using EPOS systems and reporting (training will be provided)
If you are passionate about delivering outstanding hospitality and have the experience to successfully run a busy pub, we would love to hear from you.
Pub General Manager in Humber employer: Moon Ale Houses Ltd
Contact Detail:
Moon Ale Houses Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub General Manager in Humber
✨Tip Number 1
Get to know the pub scene in Ripon! Visit local pubs, chat with staff, and understand what makes them tick. This will give you insights into customer preferences and help you stand out during interviews.
✨Tip Number 2
Show off your leadership skills! When you’re networking or interviewing, share specific examples of how you've successfully managed teams and improved service. We want to see your passion for hospitality shine through!
✨Tip Number 3
Don’t forget about social media! Use platforms like LinkedIn to connect with industry professionals and showcase your experience. Share posts about your favourite ales or successful events you've hosted to grab attention.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at The One Eyed Rat Ale House.
We think you need these skills to ace Pub General Manager in Humber
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the pub industry shine through. We want to see your enthusiasm for delivering outstanding hospitality and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in pub management. We’re looking for someone with at least 2 years in a similar role, so be specific about your achievements and how they relate to what we do at The One Eyed Rat.
Be Personable: Remember, we’re a family-owned pub! Use a friendly tone in your application to reflect our welcoming environment. Show us that you’re not just a manager, but someone who can connect with both staff and customers alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Moon Ale Houses Ltd
✨Know Your Ales
As a General Manager, you'll need to impress with your knowledge of cask ales and other beverages. Brush up on the different types of ales, their flavours, and how they’re served. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific challenges you faced and how you motivated your staff to deliver excellent customer service. This will demonstrate your capability to manage and inspire a team effectively.
✨Understand the Business
Research The One Eyed Rat Ale House and understand its values, target market, and what makes it unique. Be ready to discuss how you can contribute to its growth and success, especially through marketing and social media strategies.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Prepare for scenarios related to stock control, handling customer complaints, or ensuring compliance with health and safety regulations. This will help you demonstrate your hands-on approach and readiness for the role.